Retail Manager

1 week ago


Singapore GOODWILL BUSINESS PTE. LTD. Full time

Retail Manager

Strong problem solving and interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner.

The incumbent is responsible for managing both front and back-end store operations in Singapore and London to ensure smooth operations and helping Group Managers with project management. He/ she is expected to:
About the Role
- Oversee and manage the supermarket's operations as a whole
- Manage budgets, maximize profitability and set/ meet sales targets
- Analyze and interpret trends to facilitate planning
- Lead and motivate team to achieve organization goals
- Manage customers complaints, compliments and feedback
- Manage stock inventory and stock control
- Plan and manage promotional spaces and activities
- Recruit, train, supervise and appraise staff
- Plan and perform biannual stocktake for the store
- Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)
- Continuously review and enhance existing store operations and processes to improve business
- Involve in projects such as planning for new store opening and renovation works for existing stores
- Execute promotion display and comply with company SOP

**Requirements**:

- At least 5 years’ experience in supermarket/retail industry, such as 7-11, Scarlett, Valu$, FairPrice etc.
- Excellent command in speaking and writing in English and Chinese
- Excellent negotiation skills
- Independent, self-motivated, resourceful and reliable
- Open-minded and willing to learn
- Customer and service oriented
- Action-oriented and outcome-driven
- Able to multi-task in a fast-paced environment and work in a team


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