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Customer and Partner Solutions Engineer, Technical

2 weeks ago

Singapore Google Full time

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

- Bachelor's degree in Computer Science, related technical field, or equivalent practical experience.
- 3 years of experience in Internet products and technologies.
- Experience with SQL/MySQL and Unix/Linux operating systems and commands.
- Experience with general purpose programming languages, including but not limited to: Java, C/C++, or Python.

Preferred qualifications:

- Experience planning for and managing several large-scale, interrelated, complex technical projects, and coordinating technical project team members to deliver quality results within the project deadlines.
- Domain knowledge in healthcare, bioengineering, payments, banking, or ML.
- A team player with a positive attitude, and excellent written and verbal business communication and people skills.
- Excellent analytical and business discussion skills.

**About the job**:
At gTech’s Users and Products team (gUP), our mission is to help users get the most out of Google. We represent Google's users and many of our partners globally, sharing insights with the larger Google organization to enable exceptional customer and product experiences.

gUP builds innovative solutions that take user experience and engagement with Google to the next level, supporting users across products, countries, cultures, incomes, and identities. We advocate for users through partnerships with product areas at Google (and some Alphabet businesses), supporting Google’s consumer products ecosystem and enabling numerous launches for Google’s consumer products each year.

**Responsibilities**:

- Perform implementation reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges.
- Ensure the technical aspects of a partner’s integration (both new and ongoing) by providing the necessary documentation and technical guidance.
- Improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
- Understand operational workflows, identify, and define tool needs to enable operational scaling, and drive the development (initial and ongoing) and deployment of these tools with Engineering.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.