Engineering Operations Lead

JLL supports the Whole You, personally and professionally.
Director Engineering Operation
**What this job involves**:
This is a key role responsible for Engineering Operations in Singapore, to drive JLL’s Critical Environment Management best practices across accounts in Singapore. Responsible for Engineering Operations, facility services and business continuity for Clients, i.e. responsible for technical service delivery, Client alignment, Vendor management, Risk and Compliance, targeting 100% uptime by Implementation of best practices in Critical Environment
Protect the health and safety of staff and others by adhering to and developing guidelines and strategies
Support the Account Business where SME skills are required outside of Account BAU activity, specifically with critical environments such as data centres, trading floors or business critical systems.
Ensure compliance with statutory regulations on fire, health and safety standards
Ensure compliance with JLL programs and audit programs and participate in EO community initiatives
Ensure implementation of EO deliverables on all new sites and Accounts during the transition stage in partnership with the transition team.
Ensure alignment and compliance to established Policies and Standard Operating Procedures for the management of the client’s Critical Environment (CEM)
Keep CEM portfolio information updated on the portal at all times for your sub region and demonstrate client facing engagements on key accounts in your sub region
Support the Solutions Development team to convert sales opportunities into successful CS Accounts for JLL
Drive Innovation & New Technology to support and optimize Facility Operations
Conduct training and deliver lectures to site teams/ Site Engineers
Ensure proper engineering documentation and adherence to the established change management controls for all sites
Conduct of CMO (Compliance Management Organisation) & QA assurance audits to ensure that all safety procedures, including disaster recovery and business continuity plan and escalation procedures are in place and maintained
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies
The role will also be required to support in developing new Engineering products and services, that respond to market requirements and changing dynamics and that will lead to successful business results for JLL in delivering Engineering Services.
**Sound like you? To apply, you need to be**:
Technically Competency
For this position we are looking for someone who is qualified with Electrical or Mechanical engineering and well versed with utility engineering,
For this position, we seek a highly motivated individual with minimum of 10 experience as an engineering and operations leader in Integrated Facilities Management
Electrical or Mechanical Engineering degree is essential.
Experience in Datacentre area of operation and maintenance is preferred.
Apt in delivering various consultancy activities and generating reports and presentations for Clients.
Excellent interpersonal skills and experience leading/managing a large, complex and geographically-disperse team
Strong verbal and written (report) communications skills; superior presentation skills.
Strong judgment, problem-solving skills.
Must possess a high-level project and contract management skills.
The ability to train support employees on energy best practices and procedures.
Technically proficient in operations of Building Management Systems, HVAC, Life Safety Systems, CMMS, Microsoft Office, Power Point, Visio, and Microsoft Outlook software.
Ability to develop strategy, translate concepts & strategies into actionable plans and achieve sustainable change and improvements through effective project management.
Proven track records of achieving results despite facing challenges.
Experience in working with cross-functional teams and good interaction with Senior and Executive Leadership Teams
Engineering and Operations Program Management
Work closely with the Head Engineering Operations & CEM Lead South East Asia, to implement JLL’s Engineering and Operations platform.
Work closely with the Country CS Leads, Solution Development Leads and Director Engineering Operations to assess market opportunities in this sector and provide SME leadership in Client proposals and presentations for new work and renewal of existing client accounts.
Provide strategic leadership and develop and implement the 5-year strategic plan for Engineering Services in SEA HUB
Ensure the delivery of Learning & Development for essential operational requirements for CS Teams across SEA Hub
Prepare and deliver presentations for external speaking engagements on the topics of Engineering Services.
Incident response and Root Cause analysis for avoiding incident recurrence and achieving operational stability.
Ensure EO deliverables like risk assessment, site criticality rating, CMO incident reporting, setting up site on CMO platform