Application Support Executive

2 weeks ago


Singapore Trinity Christian Centre Full time

Join the Team

We are excited that you are considering a role with Trinity. If you are passionate about making a difference and feel called to serve, we would love to hear from you.
- Complete the Application Form.

**Responsibilities**:

- Provide technical analysis and customer support on technical issues and change requirements
- Respond positively to change requirements and drive continual improvement of support practices
- Take ownership and drive effective closure to complex or escalated technical issues
- Responsible for designing and performing test scenarios for software usability
- Organise and plan project tasks and schedules
- Communicate project status to stakeholders and key project participants
- Manage users’ access rights in all environments upon request
- Manage case from internal and external users
- Troubleshoot and resolve issues with vendors
- Improve and enhance features as needed
- Liaise with event committee members for event requirements
- Assist in outline workflow diagram during requirement gathering
- Schedule Project meetings and record meeting minutes
- Any other administrative duties as assigned

**Requirements**:

- Diploma in Information Technology Computer Science or related disciplines, additional qualifications in Office Administration are advantageous
- Experience in office management software like MS Word and MS Excel
- Proven work experience as an Administrative Executive or similar role
- Excellent written, verbal communication skills, attention to detail and ability to multitask and prioritise
- Strong organisation skills with a problem-solving attitude



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