Vip Concierge

4 days ago

Singapore ENRICH BRANDS PTE. LTD. Full time

**Job Title**:VIP Concierge / Relationship Manager

We are seeking a highly professional and service-oriented Concierge / Relationship Manager for members of a distinct private social club.

This role will involve various responsibilities, including reception and floor management, membership sales, event planning and execution for members and exceptional member relationship management.

**Work Location**:5-minute walk from Clarke Quay MRT station

**Employment Type**:Full Time

**Start Date**:February 2025

**Monthly Salary Range**:3200 - 4000

**Responsibilities**
- **Front Desk**:Ensure smooth operations within the club, providing an excellent customer experience.
- **Member Sales**:Manage and promote membership sales, event and product sales
- **Event Execution**:Assist in organizing and executing club events including both educational and recreational activities ensuring a seamless experience for attendees.
- **Relationship Management**:Maintain strong and healthy relationship with and among members, promote connections and care in whichever way members require

**Requirements**:

- **Background**:Proven experience in a concierge, relationship manager, or similar role within hospitality, banking, or hotel sectors. Experience in managing high-end clubs, VIP lounges, or premium banking services.
- **Sales Skills**Strong sales background with the ability to drive membership sales and meet targets.
- **Communication Skills**Well-spoken, with strong interpersonal and customer service skills.
- **Appearance**Presentable with a professional demeanor.
- **Personality**Outgoing, kids loving, proactive, and capable of handling multiple responsibilities efficiently.

**What We Offer**:

- A supportive and vibrant work environment.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and career advancement.High-end working environment with exclusive clientele.

**职位名称：**VIP专员/关系经理

**职位描述**:
我们正在寻找一位高度专业且以服务为导向的VIP专员/关系经理，为一家私人社交俱乐部会员提供服务。

理想的候选人应具备酒店管理、高端客户关系管理的丰富经验，以及活动策划和执行的能力。

该职位包括多个职责范围. 包括接待和现场管理、会员销售、会员活动的策划和执行，以及卓越的会员关系管理。

我们欢迎具备强烈自我驱动力、注重细节、并能够以极高的保密性和专业精神维护和管理高端客户关系的候选人申请。

**工作地点：**从Clarke Quay MRT 站仅需步行5分钟

**雇佣类型：**全职

**开始时间：**2025年 2月

**月薪范围：**3200 - 4000

**职责：**
- **前台**确保俱乐部运营顺畅，提供卓越的客户体验。
- **会员销售**管理和推广会员销售、活动及产品销售。
- **活动执行**协助组织和执行俱乐部活动，包括教育和娱乐活动，确保参与者拥有流畅的体验。
- **客户关系管理**维护与会员之间的良好关系，促进会员间的联系与关怀，根据会员需求提供支持。

**任职详细：**
- **背景**: 拥有在高端会所、VIP 休息室或高端银行服务领域担任资深礼宾、关系经理或类似职位的经验。
- **销售技能**:具有强大的销售背景，能够推动会员销售并达成目标。
- **沟通能力**:口齿清晰，拥有良好的人际交往能力和客户服务技巧。
- **外表**:仪表端庄，具有专业的举止。
- **性格**:性格外向，喜爱儿童，积极主动，能够高效处理多项职责。

**我们提供：**
- 支持和激情丰富的工作环境。
- 具有比较专业的薪酬和维护奖励。
- 提供职业成长和生涯拖展。
- 高级和独一无二的工作环境和出色应用现场。

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