Senior Vice President, Technical Delivery Manager

7 days ago

Raffles, Singapore United Overseas Bank Ltd Full time

**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

**About the Department**:
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

**Responsibilities**:
The Technical Delivery Manager will be responsible for the following:

- Designing, building and overseeing AI and ML solutioning. He/she will be the central point providing expertise on ML complexities around interconnectivity, integrations, privacy, security, scalability and operation.
- Architecting, designing, directing and leading AI and ML solutions that are scalable, fault-tolerant and low-bias and that can be integrated and operationalized using available tools and resources.
- Defining the processes, standards, frameworks, prototypes and toolsets in support of AI and ML development, monitoring, testing and operationalization.
- Establishing operational efficiency in AI initiatives by becoming the liaison with and developing a feedback loop between data science development and business use cases to ensure delivery of business value.- Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
- Plan, monitor and manage risks/issues related to technical delivery
- Provide status update to stake-holders/business users and program manager
- Lead and partner with developers, testers, business analysts and SME’s to drive technical delivery
- Partner with enterprise architects to ensure solution design complies with enterprise design principles, security and control standards
- Manage level 3 support (after helpdesk and app support) and production issue bug fixes.
- Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

**Job Requirements**:

- At least 10 years of leading and driving end to end delivery, working closely with software architects, data architects, data science teams and senior leadership
- Track record in building A.I. capabilities in enterprise architecture
- Leadership, delegation and technology management skills
- Systems design thinking, strong strategizing and governance skills
- Ability to set long-term goals and planning in partnership with business and senior management

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