Guest Relations Executive
7 days ago
**Job Description Responsibilities**:
- Welcome and greet all visitors including tenants and their guests.
- Oversee the concierge counter and handles all tenants/residents/guests' inquiries.
- Handle complaints and suggestions with professionalism.
- Assist in administrative support to the management office whenever necessary.
- Ensure visitors are signed in and out via TraceTogether and/or visitor management books.
- Assist and handle all types of deliveries such as parcels, food, documents, etc.
- Notify hosts that their guests have arrived.
- Direct visitors to their meeting venue.
- Refuse entry to persons who have not been pre-registered or where the host is not contactable.
- Ensure Lobby & Reception comply with Covid-19 Safe Management Measures.
- Keep the reception area clean and tidy.
- Handle other general ad-hoc duties as assigned.
**Job Requirements**:
- A pleasant and friendly disposition.
- Excellent customer relationship management and communications skills.
- Good command of English.
- Proficient in Microsoft Office - Word, Excel, etc.
- Excellent time management and organization skills.
- Ability to multitask.
- Willing to learn new skills.
- Able to perform a 6-day work week including weekends and Public Holidays
- Able to commit to shift work (e.g. 0800-2000hours/0900-2100hours/1000-2200hours)
Interested applicants, please state your preferred shift of work (day or night), last drawn salary, and expected salary.
For Interested Applicant, you may contact 62567477
For Walk In you may visit our Office located at **Blk 53 Ubi Ave 1,05-06 Paya Ubi Industrial Park, Singapore 408934
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