
Assistant F&b Manager
1 week ago
**Duties & Responsibilities**
- Oversee smooth F&B service operations for Banquet events.
- Train, motivate, discipline, and supervise Banquet employees.
- Attend and actively participate in all mandatory meetings.
- Supervise team members during shifts, ensuring adherence to grooming and hygiene standards.
- Ensure proper care, security, and maintenance of hotel equipment through diligent supervision.
- Respond appropriately to hotel emergencies or safety situations.
- Foster strong communication with catering sales personnel, food caterers, and other departments for daily function requirements.
- Manage stewarding stores and equipment for the F&B Department.
- Control and minimize expenses, including casual labour costs, breakage etc., to stay within budget.
- Enforce F&B control procedures and ensure accurate issuance of F&B charging.
- Address guest complaints promptly to ensure the highest level of guest satisfaction.
- Oversee and directly supervise the set-up and services of contracted functions directly.
- Facilitate the sales of functions, handle banquet activities, and manage last-minute changes efficiently to meet guest expectations.
- Ensure all necessary equipment, utensils, and tables are prepared in advance for each function.
- Arrange for casual labour in advance to maintain consistent service levels.
- Check function rooms daily to uphold service levels.
- Regularly inspect all function rooms daily to ensure proper working conditions of amenities (e.g. light, air-con, carpets and fixtures.
Perform any other related duties that assigned by the Hotel Manager or General Manager.
**Requirements**:
- GCE "O" Levels
- 1 to 3 years of experience
- Comfortable with carrying heavy loads
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