Area Manager

2 weeks ago

Singapore KENZEN F&B PTE. LTD. Full time

**If you love great food and coffee and enjoy working in a cafe setting, this is the place for you**:
**Responsibilities**:

- Oversee the daily operations of a few outlets for efficient operations
- Recruit, hire and train new staff in their direct area
- Provide solutions and alternatives to overcome operations challenges for all direct outlets
- Monitor sales and work toward meeting quarterly objectives
- Minimize cost and labor by reviewing schedules and inventory use
- Visit stores to evaluate operations, cleanliness and efficiency of each area
- Handle food and beverage preparation and ensure desired quality and standards are achieved
- Provide excellent service experience to all customers
- Plan and assign daily workloads to team members.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedback and recommend necessary outlet operational changes.
- Organize regular meetings to discuss issues and updates.
- Address customer queries courteously and ensures customer satisfaction.
- Able to be a backup for all position
- Able to perform additional duties as requested by the Management as and when required

**Requirements**:

- Possesses at least a Diploma in any field
- Minimum 5 years of experience in management position in F&B industry
- With passion in working in F&B industry and its operational processes.
- Able to work on weekends & public holidays, 6-day work week.
- Able to adapt to fast paced environment, resilient to changes and willing to accept new challenges.
- Able to work independently as well as in a team.
- Service oriented, good time management with ability to handle various projects simultaneously.
- Good interpersonal skills to communicate with all levels of employees.

**Benefits**:
Staff meal & uniform provided

Birthday voucher

Staff discount

Sales target incentive

Referral Incentive

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