Customer Service Executive

2 weeks ago


Jurong East, Singapore SITI Far East Pte Ltd Full time

CUSTOMER SERVICE EXECUTIVE

JOB RESPONSIBILITIES
- Daily operations inclusive Order management (customers enquiries, quotation, order processing, fulfilment & invoice) using ODOO (ERP system)
- Assure proper Invoicing of accounts (Spare Parts, Technical and Modification Services) are completed and invoiced in a timely manner.
- Customer communications of shipment dates, current status, answering questions & problem solving
- Determining shipment method for import/export, estimating costs.
- Management of third-party logistics services providers from when they receive our shipment from overseas up to delivery of our goods to customers.
- Purchasing and maintaining inventories of critical / common spare parts
- Reconcile physical inventories and bi-weekly or monthly stock report.
- Administrative duties inclusive of reordering office supplies.

**REQUIREMENTS**:

- A good team player with ability to demonstrate strong problem solving skills, good organizational skills, excellent interpersonal and communication skills (verbal, written, and listening)
- Ability to work independently and with mínimal supervision
- Customer service related experience
- Fluent oral and written English
- Proficient in Microsoft Office Applications

OTHER JOB DETAILS
- **Working hours**: 5-day week (Monday to Friday 9.00am to 6.00pm)
- **Salary**: SGD2,500 - SGD3,500 (based on experience and qualification)

**Salary**: $2,500.00 - $3,500.00 per month

**Experience**:

- Customer service (preferred)



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