Senior IT Specialist, Applications
2 weeks ago
**The Company**
We are partnering with a global leader in end-to-end supply chain services and network solutions. The company manages large and complex supply chains across multiple industries and is a trusted partner in transforming and optimizing supply chains.
**The Senior IT Specialist, Application will be responsible for**:
- Provide 2nd level support, adhering to SLAs, troubleshooting, and collaborate with software vendors for issue resolution.
- Design and develop basic B2B integrations between customer system and WMS, including script writing for data format conversion.
- Partner with Sales and Marketing team to review RFQ requirements, secure contracts, and work on process integration.
- Partner with Products and Operations Excellence team for continuous system improvement.
- Collaborate and partner with system vendor for updates, upgrades, and system enhancements.
- Ensure clear communication and adherence to company policies, confidentiality, legal and ethical guidelines.
**The Requirements**:
- Diploma / Degree in Information Technology or relevant field.
- Preferred 5 - 8 years of relevant work experience.
- Strong knowledge of WMS and Cargowise One are preferred.
- Proficient in scripting / programming languages (macros, PHP or equivalent).
- Good knowledge of Application Support and User Management.
- Ability to customize basic integration messages.
- Effective communication skills with technical and business teams.
- Strong problem-solving and analytical skills.
- Digital literacy and service oriented.
**Job Types**: Full-time, Permanent
Pay: $4,000.00 - $7,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Bachelor's or equivalent (preferred)
**Experience**:
- IT Specialist: 5 years (preferred)
Work Location: In person
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