Contract Administrator

1 week ago

Singapore BD Singapore Full time

Job Description Summary

**Job Description**:
Who We Are

Purpose:
The purpose of this role is to provide end-to-end contracts administration support for Australia and New Zealand.

Job Responsibilites:
Service Contracts- Ensure updated and accurate data is in ServiceMax and SAP e.g. new instrument inclusions, delete retired instruments, coverage change, lasers included and excluded- Create service contracts in CRM/ECC- Create Preventative Maintenance Plan and Schedule in ServiceMax- Service contract reporting- Service contract renewal - Prepare service contract and send to Sales Team to have the discussion with customer for renewal.

Instrument Movements- Participate in Instrustment Movement Meeting (IMM)- Entry of product numbers into SAP to generate a sales order for DHL to pick and pack- Send Decontamination Certificate to Sales Team for them to have customer complete- Attach Decontamination Certificate to WO in ServiceMax once returned from Sales Team- Create warranty contracts in CRM/ECC- Create new instrument document file and save relevant documents in ServiceMax and T Drive.

Instrument Invoicing- Check with Finance that the customer account is set-up in SAP- Generate invoices once PO is received- Create billing cycle in SAP.

Charged Service- If there are any adjustments after the engineer completes the job, this role will need to send out an updated quote to the customer directly- Once a PO is received organise billable service order in CRM/ECC. When completed send invoice from CRM/ECC- Attach signed WO to ServiceMax when all complete.

Audits- Responsible for providing information to External Auditors and ISO Auditors each year Audits are conducted.

Other- End of month invoice and contract summary report (Excel) - needs to be sent to Finance, BU Director, Business Manager, BDB and Service Managers- General relevant administration and document management- Provide additional information and assistance- Assist with ONCA verification where needed- Generate ad-hoc service reports from ECC as required.

Knowledge and Experience:
- Diploma or degree in any discipine.- SAP and Salesforce knowledge are added advantage.- Proficient in MS Excel.- Previous administration experience- Contract management experience would be ideal.- Strong analytical skills.- Able to build and develop strong relationships with people at all levels.

Culture and Benefits

Here at BD, we embrace a growth mindset, building capabilities for the future and helping you become the best version of yourself. We offer our employees a clear direction and career pathway for development. We pride ourselves on our transparent and rigorous talent processes that are inclusive, deeply embedded in trust, aligned with our culture, and enable us to achieve strategic imperatives of the organization. Our leaders are committed, engaged and accountable to making talent our top priority.

How To Apply

Working Location

The Strategy, Jurong East

Primary Work Location

SGP The Strategy

Additional Locations

Work Shift

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