Operations Manager

1 week ago

Changi, Singapore I-LINKHR PTE. LTD. Full time

2 years exp

**Roles & Responsibilities**

**Objectives of this Role**:

- Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
- Develop, implement, and maintain quality assurance protocols
- Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
- Actively pursue strategic and operational objectives
- Ensure operational activities remain on time and within a defined budget
- Track staffing requirements, hiring new employees as needed
- Oversee accounts payable and accounts receivable departments

**Daily and Monthly Responsibilities**:

- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
- Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
- Partner with cross-functional support teams in improving the proprietary tools and systems
- Work closely with legal and safety departments to make sure activities remain compliant
- Oversee materials and inventory management
- Conduct budget reviews and report cost plans to upper management

Since its incorporation in 2006, I-Linkhr Pte Ltd is proud to be the pioneer in recruiting and deploying service or sales associates to 4 to 6 star hotels, food and beverages outlets. Over the years, this young and dynamic organization has grown in size, this workforce excludes the number of associates whom we deployed to cater to the needs of hoteliers and restaurants.

Our company was providing solutions to the staffing problems faced by the Hospitality Industry in Singapore. Our competitive edge lies in our ability to deploy large number of staff (both full-time and part-time) to meet our clients’ manpower needs within a short period of time.

The primary function of the company is to recruit and deploy hospitality personnel to 5- or 6-star hotels to provide services for various functions including banquet servers, front office staff, restaurant hostesses, housekeeping staff, kitchen helpers, stewards, bartenders.

Our vision : To be a market leader that Coordinates and Customizes solutions for the Hospitality globally.

Our Mission:

- To Exceed the expectations of our business partners through a balanced focus on the interests of our organization, our business partners and fellow employees
- To achieve the highest returns for our shareholders.

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