
Executive, Agency Promotions
3 days ago
Agency Promotions and Operations team supports Agency in 4 key areas:
- Agency Administration
- Agency Operations
- Contests
- Events
As a team member in Agency Promotions and Operations, you will have a chance to be exposed to all the different functions within the team. For this opportunity, you will be reporting to a manager in Agency Admin, focusing mainly on Agency Operations and Support.
**Key responsibilities include:
Agency Operations
- Consumer Promotion (“CP”)
- Appeals management (CP based on issued cases)
- MFP checking (CP based on submitted cases)
- Facilitate on procurement requests from Agency, including branches
- Office & facilities management for Agency
- Ensure all notices in office are updated
- Ensure all office equipment are in working condition
- Work with Office Services to request replacement/ new &/or repair required items
Reports tracking and monitoring
- Regular Agency Reporting
- Daily and weekly Agency reports
- Quarterly review and follow up on rank & contract maintenance.
- Higher appointment
Agency Support
- Regulatory compliance requirement:
- Quarterly tracking and monitoring of promotees up to 12 months post higher appointment
- Follow up with leaders to close the loop on regulatory matters
- (i.e. coaching forms, Joint-Field-Work form, Remote-Client-Engagement call back form and certification, etc )
- Ensure all documents related to regulation requirements are in SharePoint
- Be familiar with RCSA and CRA documentation to help with the documentation for audit purpose
- Work with respective stakeholders to ensure SOPs are reviewed and updated on regular basis
- Assist leaders and advisors on Agency related matters
- Be involved in various Agency Projects to provide the necessary support
**Qualifications**
- Degree or Diploma in any discipline
- Experienced working with large data spreadsheets and generating sales report using Excel
- Good problem solver who is creative, structured and meticulous
- Meticulous and process oriented
- Customer service oriented with ability to connect with both internal and external stakeholders
- Self-motivated individual who can work independently and in a team
- Adaptable with ability to multi-task
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