Desktop Support Multiple Openings

23 hours ago


Singapore PERSOLKELLY Singapore Full time

**Responsibilites**:

- Onsite/ Remote desktop support
- Provide onsite desktop BAU Support and troubleshooting
- Migration of desktop and laptop
- Installation, Configuration and troubleshooting of approved software
- Providing Support and troubleshoot for multiple end-user hardware
- Remote support over phone and remote tools
- Timely resolution of incidents and service requests, including updating/closing of assigned tickets
- Help create technical documentation and manuals
- Processing of incidents created via automation tools or customer’s self-service portal,
- Processing of service requests created via automation tools or customer’s self-service portal,
- Providing consulting services to customer queries,

**Requirement**:

- Experienced in Windows 10
- Experiences in supporting Microsoft office products (including Office365)
- Knowledge of network security practices and anti-virus programs
- Knowledge of office automation products and computer peripherals, such as printers and scanners

Only shortlisted applicants will be notified by our consultants.

PERSOLKELLY Singapore Pte. Ltd. | EA license no.: 01C4394

Ng Wan Ting | REG No : R22104287


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