Senior Engineer, Sccm

2 weeks ago


Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

**Responsibilities**:

- Monitor, configure and maintain the health and performance of the SCCM infrastructure, including the Central Administration Site (CAS) and primary sites.
- Proficiency in SCCM infrastructure components, such as site systems, distribution points, boundaries, and content management.
- Investigate and resolve SCCM infra-related issues & incidents, request and create change request for infrastructure modification.
- Responsible for providing support in-terms of OSD, deployments, patching etc.
- Knowledge of PowerShell scripting, WMI Query, Power BI & SQL queries for SCCM reporting is a plus.
- Should be able to manage Infrastructure upgrade as per Microsoft release version for large scale environment.
- Intune Knowledge Co-management
- To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
- Prioritize activities to ensure continuity of service and prompt issue resolution

**Requirements**:

- Degree/Diploma in IT, Electronics Engineering or equivalent
- Minimum 7 years working experience
- Atleast 5 years EUT related in a large enterprise (>20000 staff) with multi-location.
- Microsoft Windows Servers.
- Microsoft Technologies include Active Directory, SCCM, O365, Intune
- Management of Microsoft Windows, MacOS, iOS and Android clients
- Working experience of using ServiceNow


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