
Customer Service Team Leader
1 week ago
**Customer Service Team Leader
Teleport Asia Pacific is currently looking for a Customer Service Team Leader.
This position reports to our General Manager.
**Responsibilities
- Responsible for leading, motivating and training the Customer Service team members
in all aspects
- Leads Customer Service team in achieving all service-level agreement (SLA) scores
- Manage and maintain rate loading and to track affiliate reliability in various regions
- Ensuring that team is consistently trained and engaged on all aspects of the business
- Analyse and take immediate action on a monthly basis to assist to SLA scores
- Prepare and complete regular and ad-hoc reports and take on special projects when
required.
- Chairs and participates in regular departmental meetings and daily briefings
**Job Requirements:
To successfully fill this role, you should maintain the attitude, values, and skills that follow:
- 2 years related experience including supervisory experience
- Demonstrated ability to interact with customers, employees and third parties that
reflects highly on the Company.
- Demonstrated strong leadership, team and communication skills.
- Highly detail oriented, organizational skills and able to handle multi priorities under
pressure.
- Strong understanding of call centre systems and Customer Relationship Management
processes.
- Problem solving, reasoning, motivating, organizational and training abilities.
-
Customer Service Team Leader
7 hours ago
Singapore Skylift Districentre (Pte) Ltd Full timeCOMPANY DESCRIPTION To carry on the business of warehousing and logistics. DESIGNATION : Customer Service (Logistics) Team Leader RESPONSIBILITIES **Job Types**: Permanent Full-time **Job information** - Working location**:38 Jalan Buroh, Level 7, Hankyu Hanshin Logistics Centre, Singapore 619504 (Boon Lay)**: - Monthly basic salary : SGD2200~2400 -...
-
Customer Service Team Leader
20 hours ago
Singapore The Write Connection Pte Ltd Full timeThe Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English enrichment to our customers. We are looking for...
-
Customer Service Team Leader
1 day ago
Singapore beBeeCustomerService Full time $8,000 - $12,000Job Title: Customer Service Team LeaderThis position is responsible for ensuring smooth daily operations in a retail setting, providing efficient services to all customers professionally as a customer-focused role.The successful candidate will be reporting directly to the Store Manager and indirectly to the Operations Manager. This role will involve working...
-
Team Leader
8 hours ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full time**ABOUT THE COMPANY** Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with...
-
Customer Service Team Leader
2 weeks ago
Singapore BARWORKS WINE & SPIRITS PTE. LTD. Full time**Responsibilities**: - Team leader of sales order processing - Ensure timely dispatch of orders - Coordinate with logistics department to ensure smooth Customer delivery fulfilment - Rotation among different departments and/or increase in job responsibilities if deem capable - Any other ad-hoc duties as and when assigned **Requirements**: - Meticulous...
-
Customer Service Officer
4 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Tyre Service Team Leader
24 hours ago
Singapore beBeeLeadership Full time $24,000 - $30,000Job Title:Tyre Service Team Leader As a Tyre Service Team Leader, you will be responsible for overseeing a team of service technicians and ensuring they provide exceptional customer service. Your primary goal is to motivate and supervise your team to meet the highest standards.Responsibilities:Lead and manage a team of service technicians to achieve...
-
Tyre Service Team Leader
3 days ago
Singapore beBeeLeader Full timeJob Title: Tyre Service Team Leader Description: We are seeking a seasoned Tyre Service Team Leader to lead our team of skilled technicians in delivering exceptional tyre servicing solutions. As a key member of our operations team, you will be responsible for supervising and motivating the team to achieve their best performance. About the Role: The ideal...
-
Customer Service Team Leader
5 days ago
Singapore beBeeCustomerService Full time $80,000 - $120,000Job Title: Customer Service Operations Supervisor Job Description:As a key member of the customer service team, the Customer Service Operations Supervisor plays a pivotal role in ensuring seamless daily operations. This includes coordinating tasks, supervising team members, and managing incident resolution.Coordinate daily customer service business...
-
Team Leader
7 hours ago
Singapore YOCHI ASIA PTE. LTD. Full timeRoles & ResponsibilitiesRole PurposeThe Yo-Chi Team Leader is responsible for creating great customer experiences by managing and leading all team members on shift to achieve daily goals and objectives. Their role involves overseeing food preparation, quality and presentation, demonstrating great customer service and ensuring the venue is always clean. Other...