Customer Service Team Leader

3 days ago

Singapore beBeeHospitality Full time $48,000 - $78,000

We are seeking a dedicated and organised leader to join our team as an Assistant Manager.

Key Responsibilities
  • Support the Restaurant Manager in day-to-day operations across multiple restaurant concepts.
  • Lead, train, and supervise service staff to ensure consistent delivery of excellent customer service.
  • Handle guest relations professionally, resolving feedback and ensuring memorable dining experiences.
  • Monitor floor performance, staff allocation, and service flow for efficiency.
  • Work closely with the culinary and bar teams to maintain smooth coordination.
  • Assist in stock management, rostering, and cost control measures.
  • Uphold hygiene, safety, and service standards in line with company policies.
Requirements
  • At least 3–5 years of relevant experience in F&B operations, with prior supervisory or assistant manager experience.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to thrive in a fast-paced, multi-concept environment.
  • Passion for hospitality and delivering exceptional guest experiences.
  • Flexibility to work evenings, weekends, and public holidays as required.
Staff Benefits
  • Dining credits and Staff Discount.
  • Dental and Group insurance coverage.
  • Laundry service provided on-site.
  • Staff meal provided.
  • AWS and Variable Performance Bonus subjected to company and individual's performance.

If you are an ambitious hospitality professional who thrives on creativity, teamwork, and service excellence, we invite you to be part of this transformative F&B journey.

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