Workshop Service Advisor

2 days ago


Singapore RICARDO AUTO CENTRE PTE LTD Full time

**Ricardo **is a fast-expanding automotive group and an established name in the automotive industry for the past 40 years. The group's businesses include vehicle hire purchase financing operations ( **Ricardo Cars Pte Ltd **) and workshop operations ( **Ricardo Auto Centre Pte Ltd **).

**KEY RESPONSIBILITIES**
- To ensure the smooth running of daily workshop operations
- Attend to customers' enquiries and requests for car servicing and repairs and quotations.
- Make professional and appropriate repair recommendations to customers on necessary or additional jobs.
- Assign jobs to technical team and issue job cards.
- Monitor servicing and repair job status and keep customers updated.
- Liaise with technicians and suppliers for parts ordering to ensure requisite parts are available when needed and communicate any time restrictions to customers in a prompt manner.
- Test drive after completion of repairs before contacting customers for the collection of their cars.
- Close job cards and prepare service invoices with explanation of any outstanding matters on vehicle to customers.
- Send service reminders to customers and maintain friendly yet professional relationship with customers.
- Attend to accident claims surveyors.
- Any other duties assigned from time to time.

**REQUIREMENTS**
- Minimum GCE O levels with NITEC or Higher NITEC in Automotive Engineering or Mechanical Engineering, or relevant technical knowledge
- At least 2 years of related working experience in automotive service centres
- Strong technical knowledge in Continental/European vehicles is a plus
- Experience in customer service industry is essential
- Good communication skills in spoken and written English
- Strong ability to multi-task effectively
- Possess valid Class 3 driving licence

**REMUNERATION**
- Basic monthly salary: $3,000 - $4,200, salary commensurate with experience
- Annual Wage Supplement (AWS)

**OTHER INFORMATION**
- Working hours: Mon-Fri: 9am-6pm, Sat 9am-2pm
- 14 days annual leave per year
- Medical claims



  • Singapore MTM XCLUSIVE AUTO PTE. LTD. Full time

    **WORKSHOP SERVICE ADVISOR WANTED!** **MTM Performance Group**: - Singapore's Fast-Growing Automotive Specialist **Key Responsibilities**: - Generate Sales Revenue:. - Build Customer Relationships: - Promote Workshop Services: - Maintain Sales Records: **Why Join Us?** ✔ Competitive Salary: A competitive salary package, including bonuses and...


  • Singapore AUTOCLINIC PTE. LTD. Full time

    We are seeking a highly skilled and customer-focused Automotive Workshop Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and providing exceptional service throughout their vehicle repair and maintenance process. Your role will involve coordinating service...


  • Singapore MTM XCLUSIVE AUTO PTE. LTD. Full time

    **WORKSHOP SALES ADVISOR WANTED!** **MTM Performance Group**: - Singapore's Fast-Growing Automotive Specialist **Attractive Salary Package + High Commission** (Earn more for every service sold!) **Why Join Us?** ✔ Supportive work environment ✔ Quality leads provided ✔ Professional training & guidance ️ **No Workshop Experience? No...


  • Singapore THE ONE HOLDINGS PTE. LTD. Full time

    Listen to customer inquiries, concerns, and feedbacks related to vehicle repairs or service. - Provide excellent customer service by being attentive, empathetic, and responsive to customer needs. - Assess and understand the nature of the vehicle issues or service required by actively listening to customer descriptions. - Schedule appointments for customers...


  • Singapore SINGAPORE Full time

    Do you have a passion for cars? We have a career change for you. Clean hands and customer Service! As a Service Advisor, you will be able to direct customers on what their car is in need of to keep it maintained properly and to fix any broken parts. Part time Custormer Service Advisor ( Car Workshop) 3 days 只限新加坡公民,永久居民。On Job...


  • Singapore SC AUTO INDUSTRIES (S) PTE LTD Full time

    **Responsibilites**: Attend to customers’ repair & maintenance requirement including but not limited to body repair, electrical, mechanical repairs, paint works,..etc Provide quotation & issue job order to workshop repair team. Coordinate repair job, parts availability, parts ordering Liaise with other departments in ensuring that customers' needs are...

  • Service Advisor

    7 days ago


    Singapore KEE YONG AUTOMOBILE SERVICE PTE. LTD. Full time

    **Job Highlights**: - Positive Work Culture - Career Growth and Development - Opportunity for Skill Enhancement and Learning **Job Description**: **Job Highlights** - Maintaining positive customer relationship - Ensuring smooth operation of service centre - 5 days work week (Alternate Saturday shift) We are looking for a personable service advisor to act...


  • Singapore RICARDO CARS PTE LTD Full time

    **Key Responsibilities**: - Ensure smooth running of daily workshop operations - Attend to customers' enquiries for car servicing and repairs - Make professional and appropriate repair recommendations to customers - Prepare quotation and issue job cards - Liaise with technicians and suppliers for parts ordering - Monitor servicing and repair job status and...

  • Service Advisor

    3 days ago


    Singapore CAR TIMES AUTOLUTION PTE. LTD. Full time

    We are an expanding Motor Workshop looking for Service Advisor, we are looking for commited staff to grow together with the company. The Requirements are as follows: - Serve customers - Follow up issues with customers - order parts - liasing with mechanics - liasing with administrative - preferably have license (Class 3) - good command of language - good...


  • Singapore Dynamic Human Capital Full time

    **Position**: Service Advisor Assistant (Automotive) **Salary**: $2,200 - $2,800 + OT **Location**: West **Working Hours / Days**: 8.30AM - 6.00PM (Mon - Fri) / 8.30AM - 12.30PM (Alt Sat Off)Job Responsibilities: - Co-ordinate with the Service Advisor and Workshop Supervisors on daily throughputs and workshop capacity. - Payment collection from customers...