
Automotive Workshop Service Advisor
7 days ago
We are seeking a highly skilled and customer-focused Automotive Workshop Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and providing exceptional service throughout their vehicle repair and maintenance process. Your role will involve coordinating service appointments, providing accurate cost estimates, communicating with technicians, and delivering a positive customer experience.
**Responsibilities**:
- Greet customers and assess their service needs, providing guidance and recommendations.
- Schedule and coordinate service appointments, ensuring efficient use of workshop resources.
- Consult with customers to gather information about vehicle issues and concerns.
- Conduct vehicle inspections and accurately diagnose mechanical and electrical problems.
- Provide detailed explanations of recommended repairs or maintenance, including cost estimates.
- Communicate with technicians to ensure a clear understanding of required work.
- Monitor the progress of repairs and keep customers informed of any changes or delays.
- Assist customers with additional service requests, such as arranging loaner vehicles or coordinating shuttle services.
- Process invoices and handle payment transactions accurately.
- Maintain accurate records of customer interactions, service history, and repairs performed.
- Handle customer complaints or concerns with empathy and a focus on resolution.
- Stay updated on automotive industry trends, technical advancements, and manufacturer guidelines.
Working Hours:
- Mon - Fri 10am to 7pm
- Sat 10am to 2pm
- PH and Sun Closed
**Requirements**:
- High school diploma or equivalent; additional certifications or vocational training in automotive service is a plus.
- Proven experience (min 2 years) as a Service Advisor or in a customer service role within the automotive industry.
- Strong knowledge of automotive systems and components.
- Excellent communication and interpersonal skills.
- Ability to build rapport with customers and provide exceptional service.
- Strong problem-solving and decision-making abilities.
- Organizational and time management skills to handle multiple tasks effectively.
- Proficient computer skills to manage customer information and process service orders.
- Flexibility to work in a fast-paced environment and adapt to changing priorities.
- A valid driver's license.
-
Service Advisor
3 days ago
Singapore KEE YONG AUTOMOBILE SERVICE PTE. LTD. Full time**Job Highlights**: - Positive Work Culture - Career Growth and Development - Opportunity for Skill Enhancement and Learning **Job Description**: **Job Highlights** - Maintaining positive customer relationship - Ensuring smooth operation of service centre - 5 days work week (Alternate Saturday shift) We are looking for a personable service advisor to act...
-
Automotive Service Advisor
7 days ago
Singapore MOVA AUTOMOTIVE PTE LTD Full timeSERVICE ADVISOR **Responsibilities** - Liaise with technicians on customers concerns to conducting inspections; test drives and diagnosis - Check vechicles maintenance records, examine services schedules; - Advise and coordinate with customers on their servicing needs and repairs - Calculate costs and prepare quotations to customers - Monitor jobs and...
-
Claims Advisor
7 days ago
Singapore SNG AH TEE MOTOR & PANEL SERVICE PTE. LTD. Full time**Claims Advisor (Automotive)** **Responsibilities**: - Assess vehicles for repairs and claims - Liaised with insurance company or surveyor pertaining motor claims - Order parts, liaise with suppliers for spareparts - Liaised to arrange repair of vehicles - Conduct vehicle checking for vehicle body and paintwork repairs. - Administration duties for...
-
Service Advisor
2 weeks ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full timeOur client in the Automotive Industry is looking for a Service Consultant to join them. **Position: Service Advisor** - Salary: $2,200 - $2,800 + OT + Incentive - Location: West - Working Hours / Days: 8.00am - 6.30pm (Mon - Fri) / 8.30am - 12.30pm (Alt Sat Off) **Responsibilities** - Advise appropriate service/repair requirements to meet customers’...
-
Automotive Service Advisor
3 weeks ago
Singapore COMPLETE VMS PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a dedicated Automotive Service Advisor to be the main link between our customers and the service department. In this position, you will need to understand customer needs, offer expert advice on vehicle care and repairs, and ensure a smooth service experience. If you are passionate about cars, enjoy interacting with...
-
Automotive Sales Advisor
2 days ago
Singapore MTM XCLUSIVE AUTO PTE. LTD. Full time $104,000 - $130,878 per yearAUTOMOTIVE SALES ADVISOR WANTED MTM Performance Group - Singapore's Fast-Growing Automotive Specialist Attractive Salary Package High Commission (Earn more for every car & workshop service sold) Why Join Us? Supportive work environment Quality leads provided Professional training & guidance No Automotive...
-
Automotive Workshop Manager
1 week ago
Singapore SG AUTO REPAIR PTE. LTD. Full time**Responsibilities** - Oversee the operation of workshop, services, spare parts and body and paint. - Responsible for job allocation and job flow in the workshop including job scheduling and labour allocation for day to day operations. - Gives fair estimates on costs and time required for repair work, body & paint. - Assist with quoting, project management,...
-
Automotive Workshop Administrative Assistant
2 weeks ago
Singapore GW AUTOMOTIVE GROUP PTE. LTD. Full time**Key Responsibilities**: - Administrative & Customer Service: Greet and assist walk-in customers and handle incoming phone inquiries. - Manage customer bookings, job sheets, and service schedules. - Prepare invoices, receipts, quotations, and follow up on payments. - Maintain accurate records of customer and vehicle histories. - Coordinate with workshop...
-
Automotive Workshop Manager
1 week ago
Singapore SG-27 AUTOWORKS PTE. LTD. Full timeAre you a skilled leader with a passion for the automotive industry? Join our team as an **Automotive Workshop Manager**and drive operational excellence in our workshop! **Key Responsibilities**: - Oversee daily workshop operations to ensure efficiency and quality service delivery. - Manage parts inventory to ensure the availability of supplies for repairs...
-
Customer Service Advisor
2 weeks ago
Singapore Atlaz Full timeCustomer Service Advisor / Customer Service Officer (Automotive Workshop – Ubi) We are looking for a dedicated Customer Service Advisor / Customer Service Officer to join our automotive workshop located in the Ubi vicinity. This role serves as the main point of contact for customers, ensuring a smooth and professional experience from vehicle drop-off to...