
Workshop Service Advisor
1 week ago
Listen to customer inquiries, concerns, and feedbacks related to vehicle repairs or service.
- Provide excellent customer service by being attentive, empathetic, and responsive to customer needs.
- Assess and understand the nature of the vehicle issues or service required by actively listening to customer descriptions.
- Schedule appointments for customers and manage the workshop's appointment calendar efficiently.
- Inform customers about the estimated time required for repairs or service, keeping them informed of any changes or delays.
- Communicate with workshop technicians to ensure accurate information exchange and timely completion of work.
- Provide explanations of repair processes, service packages, and pricing to customers.
- Upsell additional services or products when appropriate and according to the customer's needs.
- Handle billing and payment transactions, ensuring accuracy and adherence to workshop policies.
- Handle customer feedbacks aiming to reach a satisfactory resolution.
- Keep customer records and service history updated accurately in the workshop database or CRM system.
- Maintain a clean and organized customer service area within the workshop.
- Collaborate with the workshop manager and other team members to enhance customer service processes.
- Continuously improve knowledge of workshop services, vehicle models, and industry trends to better assist customers.
- Uphold workshop policies and procedures to ensure a smooth and efficient customer experience.
- Follow up with customers after service to ensure their satisfaction and gather feedback for improvement.
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Workshop Service Advisor Automotive
1 week ago
Singapore MTM XCLUSIVE AUTO PTE. LTD. Full time**WORKSHOP SERVICE ADVISOR WANTED!** **MTM Performance Group**: - Singapore's Fast-Growing Automotive Specialist **Key Responsibilities**: - Generate Sales Revenue:. - Build Customer Relationships: - Promote Workshop Services: - Maintain Sales Records: **Why Join Us?** ✔ Competitive Salary: A competitive salary package, including bonuses and...
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Automotive Workshop Service Advisor
7 days ago
Singapore AUTOCLINIC PTE. LTD. Full timeWe are seeking a highly skilled and customer-focused Automotive Workshop Service Advisor to join our team. As a Service Advisor, you will be the primary point of contact for customers, ensuring their needs are met and providing exceptional service throughout their vehicle repair and maintenance process. Your role will involve coordinating service...
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Workshop Sales Advisor
13 hours ago
Singapore MTM XCLUSIVE AUTO PTE. LTD. Full time**WORKSHOP SALES ADVISOR WANTED!** **MTM Performance Group**: - Singapore's Fast-Growing Automotive Specialist **Attractive Salary Package + High Commission** (Earn more for every service sold!) **Why Join Us?** ✔ Supportive work environment ✔ Quality leads provided ✔ Professional training & guidance ️ **No Workshop Experience? No...
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Workshop Service Advisor
2 weeks ago
Singapore SC AUTO INDUSTRIES (S) PTE LTD Full timePosition: Workshop Service Advisor (Bus/truck/Automotive) **Salary**: $2,600 - $3200 + incentives Location: North Working Hours / Days: 8.30am - 5.30pm (Mon - Fri) / 8.30am - 12.30pm (Sat) **Responsibilites**: Attend to customers’ repair & maintenance requirement including but not limited to body repair, electrical, mechanical repairs, paint...
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Customer Service Advisor for Car Workshop
5 days ago
Singapore SINGAPORE Full timeDo you have a passion for cars? We have a career change for you. Clean hands and customer Service! As a Service Advisor, you will be able to direct customers on what their car is in need of to keep it maintained properly and to fix any broken parts. Part time Custormer Service Advisor ( Car Workshop) 3 days 只限新加坡公民,永久居民。On Job...
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Service Advisor
3 days ago
Singapore KEE YONG AUTOMOBILE SERVICE PTE. LTD. Full time**Job Highlights**: - Positive Work Culture - Career Growth and Development - Opportunity for Skill Enhancement and Learning **Job Description**: **Job Highlights** - Maintaining positive customer relationship - Ensuring smooth operation of service centre - 5 days work week (Alternate Saturday shift) We are looking for a personable service advisor to act...
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Customer Service Advisor for Car Workshop
2 weeks ago
Singapore Singapore Full timePart time Custormer Service Advisor ( Car Workshop) 3 days 只限新加坡公民,永久居民。Training will be provided. Job Scope includes: - Maintain company staffs records and administration issues - Assist to Co-ordinate and disseminate information to outlets - Managed vendor and suppliers - Maintain daily transaction records and cash for outlet -...
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Workshop Service Advisor
6 days ago
Singapore RICARDO CARS PTE LTD Full time**Key Responsibilities**: - Ensure smooth running of daily workshop operations - Attend to customers' enquiries for car servicing and repairs - Make professional and appropriate repair recommendations to customers - Prepare quotation and issue job cards - Liaise with technicians and suppliers for parts ordering - Monitor servicing and repair job status and...
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Automotive Service Advisor
2 weeks ago
Singapore CONVERGENCE AUTOMOTIVE (PTE. LTD.) Full time**Responsibilities**: - Act as the main point of contact between customers and the workshop, ensuring prompt responses and smooth service processes. - Advise customers on vehicle maintenance, repair needs, and service intervals. - Conduct test drives with customers to identify additional vehicle issues if necessary. - Accurately document customer concerns...
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Assistant Service Advisor
2 weeks ago
Singapore Dynamic Human Capital Full time**Position**: Assistant Service Advisor (Automotive) **Salary**: $2,200 - $2,800 + OT **Location**: West **Working Hours / Days**: 8.30AM - 6.00PM (Mon - Fri) / 8.30AM - 12.30PM (Alt Sat Off) **Responsibilities**: - Co-ordinate with the Service Advisor and Workshop Supervisors on daily throughputs and workshop capacity. - Payment collection from...