Apj Midmarket Operations Business Partner

**What we offer**

The APJ Midmarket Field Ops Business Partner’s (f/m/d) mission is to boost field productivity, improve business predictability and support executive decision-making. This mission is accomplished among others, by driving adoption and execution of Franchise for Customer Success (F4CS) operational practices which support business process simplification and better operational discipline.

**Key Tasks and Responsibilities**
- As a trusted advisor to Regional Midmarket leader and leadership team, to provide state of business updates, insights and analytics from a LACE franchise perspective that would support decision making.
- Establish operational model within Midmarket business in close alignment with internal stakeholders and co-sharing responsibility on sales management & financial success with Regional Midmarket leader.
- Operationalize and facilitate the Midmarket forecast (Volume & Velocity) process and cadence in partnership with the Regional Midmarket leader.
- Drive the Regional forecast cadence, governance and forecast hygiene. Follow up with Market unit leaders and other forecast stakeholders to resolve any issues in a timely manner.
- Lead the Midmarket Operations BP community within APJ and facilitate knowledge transfer, GTM guidance, to accelerate the adoption and replication of franchise best practices within each Market unit.
- Catalyse long term success of the business by operationalizing Midmarket strategy in partnership with Midmarket Strategy head.
- Develop Midmarket Ops talents and build strong succession bench.
- Consolidate stakeholder (MU, Regional Head of Midmarket) requirements and feedback in order to define business requirements that would allow an adequate, predictable, system-based forecasting in the future.
- Align with Global Midmarket Operations and Regional Franchise team on needed development of processes, tools and reporting assets.
- Collaborate with GTM and Controlling team on annual GTM planning activities including budget development, risk evaluation, and KPI setting.
- Assist Regional Midmarket leader in preparation for scheduled business reviews including MBRs, QBRs and annual operating plan.
- Identify enablement needs and work together with sales readiness teams to bring the targeted training to those in need thereof.

**YOUR PROFILE**
- Minimum 5 years working experience in related field and/or role
- Strong business acumen and understanding of SAP’s corporate strategy
- Previous customer success or sales operations experience
- Trusted advisor mindset
- Knowledge of forecast management, CRM, Harmony, and reporting
- Experience analyzing sales data in multiple dimensions (LOB, Geography, etc.).
- Excellent networking, interpersonal and collaboration skills
- Customer focus / customer service mindset
- Troubleshooting and problem-solving skills, able to manage ambiguity.
- Ability and willingness to manage tight deadlines
- Fluent English language skills are mandatory
- Bachelor’s Degree in Business Administration or related field.

**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:321415 | Work Area: Sales Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |