Concierge Associate

1 week ago

Singapore APPOINTMENT ALLY PTE. LTD. Full time

**Company Overview**:Appointment Ally Pte Ltd is a dynamic and innovative digital marketing agency specializing in lead generation and A.I automations. We're committed to driving growth for our clients in Interior Design through cutting-edge strategies and unparalleled service. As we continue to expand, we're looking for a dedicated Admin Executive to join our team and help streamline our operations and client management processes.

**Job Summary**:The Admin Executive will play a crucial role in the day-to-day administrative operations of our agency, ensuring efficient management of client leads, effective coordination with freelancers, and timely creation of reports. This role requires a highly organized, detail-oriented individual with excellent communication skills and a proactive approach to problem-solving.

**Key Responsibilities**:

- Monitor the GoHighLevel (GHL) platform daily to track client leads and their engagement with our WhatsApp automation.
- Follow up with clients' leads via phone calls to book appointments, ensuring a high level of customer service and engagement.
- Manage ad hoc tasks efficiently, including liaising with freelancers on platforms like Upwork for various project needs.
- Create detailed reports on client lead status, campaign performance, and other metrics as needed, ensuring accuracy and timely delivery.
- Work closely with the marketing and operations teams to implement process improvements and contribute to the overall efficiency of the agency.

**Qualifications**:

- Proven experience in an administrative role, preferably within a marketing agency or similar environment.
- Familiarity with GoHighLevel (GHL) or similar CRM and marketing automation platforms.
- Strong communication skills, both written and verbal, with the ability to engage effectively with clients and team members.
- Excellent organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite or Google Workspace, with a strong ability to create comprehensive reports.
- Experience working with freelancers and managing tasks on platforms like Upwork.
- Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
- A proactive and positive attitude towards problem-solving and task management.

**Work Environment**:
**How to Apply**:

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