Senior) Associate Executive, Medical Concierge
2 days ago
**Position: (Senior) Associate Executive, Medical Concierge (VVIP/VIP/CIP Services)**
**Job Purpose**:
We are seeking a service-oriented professional to join our Patient Liaison Centre (PLC) team. In this role, you will manage the healthcare journey of VVIPs, VIPs, and high-net-worth individuals (CIPs), ensuring a seamless, personalized care experience across all touchpoints.
**Key Responsibilities**:
- Act as the primary liaison for VVIP, VIP, and CIP patients, providing concierge-level service throughout their care journey.
- Coordinate medical appointments, procedures, admissions, and follow-ups across clinical and non-clinical departments.
- Anticipate client needs and ensure high standards of care and service.
- Manage logistics, including scheduling, transport, documentation, and real-time client communication.
- Handle sensitive information with discretion and professionalism.
- Assist with treatment cost estimates, billing, insurance, and payment processes.
- Respond to client inquiries and provide timely updates to referring GPs.
**Key Requirements**:
- Diploma or Degree in Hospitality, Healthcare Administration, Business, or related field.
- Minimum 10 years of experience in client-facing roles (healthcare, aviation, luxury hospitality, or executive services).
- Strong communication skills in English; additional languages are a plus.Experience working with international clients from diverse backgrounds.
**EnviroDynamics Solutions Pte**Ltd I EA License No.: 12C6285
Lee Pui Shan I Reg. No: R25157211
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