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CRM Executive

3 weeks ago

Hougang, Singapore Prime Online Pte Ltd Full time

**JOB PURPOSE**

To be the main point of contact between the customer and the Company, maintaining good and professional relationships with them.

**JOB RESPONSIBILITIES**

Responsibilities include, but are not limited to:

- Serve as an independent account manager for corporate B2B customers while being a customer service representative for individual B2C customers
- Maintaining strong communication with all customers, assisting them in the resolution of operational issues that occur
- Regularly reaching out to customers for feedback
- Assisting in admin and paperwork duties during downtime
- Any tasks as and when assigned by Line Manager

**JOB REQUIREMENTS**
- Proficient in basic computer functions (MS Office Suite)
- A good team player with strong communication skills
- Willing to learn and step out of existing job scope when required
- Singaporeans only

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: $2,600.00 - $3,000.00 per month

**Benefits**:

- Employee discount
- Food provided
- Free parking
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- CRM software: 1 year (preferred)

Work Location: In person