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Desktop Support

3 weeks ago

Singapore TOSS-EX PTE. LTD. Full time

Responsibility

Desktop Support Engineer Responsibilities:

- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client’s location or connecting via a remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.

Desktop Support Engineer Requirements:

- Bachelor’s degree in computer science or information technology.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Ability to solve complex hardware and software issues.
- Ability to travel and work after hours when necessary.
- Excellent interpersonal skills.
- Good written and verbal communication skills.