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Software Engineering Manager

2 weeks ago

Museum, Singapore Open Government Products Full time

**Who we are**:
On the Financial and Anti-Scam (Finscam) Vertical, your primary role is to manage engineering teams and ensure the success of the following products:

- **
Parking.sg****:

- ** RedeemSG** - a voucher system that helps government agencies easily create, issue, and track the redemption of vouchers. It also bridges merchants and residents for effortless acceptance and spending of Government-issued vouchers.
- ** PaySG** - a Whole-of-Government trusted platform that makes it easy for Singapore government agencies to accept online payments from individuals and businesses.
- **DistributeSG** - a distribution system used by Singapore Government agencies to track the distribution of items. It comprises a Mobile/Web Application that agency officers use to track items issued to individuals or households and an Admin Portal that provides dashboarding and report generation for agency’s use to facilitate the smooth redemption of items.
- ** Pair****:

- an AI-based product suite for the government, designed to help public officers increase their productivity with the use of Large Language Models (LLMs).

**What the role is**:
As a Software Engineering Manager, your job is to build, nurture, and enable a strong engineering team. You will be in charge of balancing staffing and resourcing allocation with delivery expectations, provide career guidance and performance management for their reports, and help to foster successful group dynamics to accomplish the team’s mission. You will also be responsible for tracking, enabling, and developing the skills and careers of engineers reporting to them. They are ultimately responsible for making sure the engineers themselves are well developed, cared for, and utilized.

Responsibilities include:

- Developing the capabilities of your engineering team through mentorship, training opportunities, and actionable feedback.
- Working closely with the Product Managers to proactively identifying, initiating, and building worthwhile products for the Singapore Government to pursue.
- Breaking down problems into concrete milestone and allocating them to the team.
- Designing engineering processes to allow the team to collaborate efficiently while reducing production failures.
- Providing hand-on technical guidance and mentorship for engineers and product teams

**What it is like working here**:
**Rapid Prototyping** - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.

**Ownership** - In addition to technical responsibilities, this means having opinions on what is being done and having ideas on what should be done next. Building something that you believe in is the best way to build something good.

**Continuous Learning** - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.

**Who we are looking for**:
We work mostly in JavaScript. However, we don’t require experience in any specific programming language or technology. Core competency in at least one language and the ability to learn is what matters to us.

We look for people who:

- Has had solid experience building software
- Are comfortable leading people - you will need to develop engineers’ careers, motivation, culture, and their overall effectiveness as a team. You will also need to work closely with cross functional leads across product, design, ops and policy to build teams and shape the strategy of a problem space.
- Are confident in making technical decisions - you understand the tradeoffs between multiple approaches to implementing a given system, committing to one, and mitigating the drawbacks of that approach.
- Can organize complicated projects, while communicating clearly - you can keep track of vague requirements with many dependencies and break them down into clear objectives with understandable steps. You can communicate clearly what the plans and goals of a project are.
- Able to design simple solutions that tackle the problem - you are able to think from first principles about what is the problem at hand. You will also be able to design simple solutions to citizen’s problems, trimming down unnecessary complexity where possible.
- Take initiative to make things happen - Our job is to push for change in government, so we need to challenge the status quo and not wait for instruction.
- Drive for solving problems that benefit the public - we are public servants, we serve the public. This means even as an engineering manager, you will have to develop empathy for users’ problems and push back against misguided policies that go against public interest.

Overall we look for people who have ability, initiative, good communication, and strong values.