Sales Development Representative

2 weeks ago


Singapore Qualtrics Full time

The Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

**About the Team**:
Starting on the Sales Development Team, you will receive world class training on our products and sales process, get acclimated to the industry, and familiar with our client demographic. Those who exemplify exceptional performance, will be quickly promoted onto one of our Corporate Sales Teams across multiple product lines. Corporate Sales representatives have the opportunity to progress in sales or leadership positions.

The Sales Development team is an essential team in Qualtrics sales and marketing efforts and is responsible for a combination of demand response, demand management and demand creation. The purpose of the department is to:

- Generate qualified pipeline that progresses through the sales funnel, generating new closed revenue.
- To develop new quota-carrying Account Executives.

This opportunity will be predominantly focussed on our new business expansion plans across the SEA region.

You will report to our Sales Development Lead for SEA and this role is to be based out of **Singapore.**

**A Day in the Life**:

- Demand creation (cold calling), demand response (warm calling), demand management (managed follow up process).
- Effectively communicate value propositions across multiple product lines to secure initial meetings with prospects
- You work with Account Executives to discuss and strategize methods to penetrate targeted accounts with the goal of setting quality meetings.
- You work closely with our Marketing team to execute on personalized account-based campaigns
- You’re the best with LinkedIn and Salesforce.
- You attend 1:1’s, team meetings, trainings, sales calls, discovery calls, demos, etc. to develop your skills.
- You collaborate with your peers sharing standard methodologies, “oops moments,” and role playing to make sure you’re focused on continuous improvement.

**Expectations for Success**:
As a SDR, you are responsible for contacting leaders and executives in organizations of all sizes across many verticals. Your focus is helping leaders gain insights around their market, customers, and employees, which allows them to make quicker decisions driven by data.
- You identify key decision makers and/or key influencers within an organization across many different departments
- You understand the impact our products have on our customers
- You articulate to prospects how our tools can help their organizations get to the next level with real-time data
- You work well with teammates, like to strategize, and plan out creative methods to generate more business opportunities
- You use rejection as fuel to motivate and push you to work harder and smarter
- You’re a self starter, competitive, and driven. You see the bigger picture. You don’t settle for mediocrity
- You don’t hit quota because that is what is expected of you, rather you blow past quota because it’s who you are
- Financial rewards, opportunity for growth, and promotions motivate you.

**Who We're Looking For**:

- Bachelors Degree (or within 6 months of graduating). This is an entry-level position suitable for recent graduates, or those looking to pivot into the software sales industry
- Highly motivated to kick-start or accelerate a career in software sales. Even better if you've spent a bit of time working within a customer-focussed environment such as retail/corporate sales, outbound/inbound support, recruitment, consulting, etc.
- Doesn't shy away from the phone - you'll be expected to make a high volume of outbound calls and get along with a range of buyers (from VPs to C-levels). You will need to be a confident communicator, or motivated to improve your communication skills.
- Exceptional interpersonal ability and likeable - building relationships is part of who you are, and not just part of the job.
- Passionate about technology products and willing to put in the effort to learn a variety of systems and processes.

**What differentiates us from other companies**:

- A product that is strongly positioned to disrupt a multi-billion dollar industry and change the way we t



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