Guest Relation Agent

2 weeks ago

Singapore ORCHID PAVILLION F & B PTE. LTD. Full time

**Job Qualification**:

- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.

**Responsibilities**:

- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they are happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.

Interested applicants, please send your resume.

We thank all applicants for their interest,

Thank you for your kind understanding.

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