Trainer, Contact Centre

1 week ago

Singapore MHC MEDICAL NETWORK PTE. LTD. Full time

Job Responsibilities:

- Plan and organize learning and development programs for both new and existing employees in line with departmental operational guidelines
- Ensure all new employees are equipped with the necessary systems and product information to carry out their assigned duties efficiently and effectively.
- Design and carry out training and development plans for existing employees to further their technical and customer service abilities
- Coordinate Quality Assurance Audits are done on a regular basis to identify training gaps.

**Requirements**:

- Diploma/degree holder with at least 3 years of experience in learning and development function or role
- Preferably with 3 years of experience in relating to healthcare or insurance industry
- Prior contact centre experience with the relevant insurance certificate will be an added advantage
- Strong command of written and spoken English
- Strong analytical and communication skills
- Ability to work under pressure in a fast paced, result oriented environment
- Meticulous, organized, reliable with positive mindset

  • Experienced Contact Centre Trainer Lead

    2 weeks ago

    Singapore beBeeContactCentre Full time $6,000 - $8,000

    Job Title: Experienced Contact Centre Trainer Lead About the RoleWe are seeking an experienced contact centre trainer lead to join our team. In this role, you will be responsible for designing and delivering training programs that meet the needs of our staff. Key Responsibilities:Develop and implement effective training strategies and programsEvaluate...

  • Police Contact Tactics Trainer

    2 weeks ago

    Singapore NTUC LearningHub Full time

    COMPANY DESCRIPTION NTUC LearningHub (LHUB) was corporatised on 1 August 2004. Initially set up in 1982 as the NTUC Computer Training Centre, a division under the Skills Development Department of the NTUC Administration and Research Unit, the organisation has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the...

  • Contact Centre Training Specialist

    1 week ago

    Singapore beBeeTrainer Full time $80,000 - $100,000

    Job Description:We are seeking an experienced Trainer to develop the skills of our contact centre staff.Key Responsibilities:Building and executing learning strategiesDeveloping training programsRequirements:Experience in training and developmentStrong communication and interpersonal skillsBenefits:This is a great opportunity for personal and professional...

  • Contact Centre Learning Professional

    1 week ago

    Singapore beBeeTraining Full time $60,000 - $80,000

    Unlock your potential in a rewarding career with TDCX, an award-winning and fast-growing BPO company.">Job SummaryTDCX seeks a skilled Trainer | Contact Centre to develop and implement training policies, procedures, and programs. The ideal candidate will design and deliver relevant training modules based on individual/departmental/company needs, conduct...

  • Trainer | Contact Centre |East

    4 days ago

    Singapore TDCX (SG) PTE. LTD. Full time

    Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top reasons to work here: Attractive remuneration, great...

  • Contact Center Trainer

    1 week ago

    Singapore TERRA SYSTEMS PTE. LTD. Full time $70,000 - $120,000 per year

    About UsTerra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level.Key Responsibilities:Design & Develop...

  • Contact Center Trainer

    5 days ago

    Singapore Terra Systems Full time

    Overview Terra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level. Key Responsibilities Design & Develop...

  • Contact Center Trainer

    1 week ago

    Singapore TERRA SYSTEMS PTE. LTD. Full time

    About Us Terra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level.Key Responsibilities: Design & Develop...

  • Contact Center Trainer

    1 week ago

    Singapore TERRA SYSTEMS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsTerra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level.Key...

  • Contact Center Trainer

    1 week ago

    Singapore TERRA SYSTEMS PTE. LTD. Full time

    **About Us**: Terra Systemes is a leading customer experience solutions provider. We pride ourselves on delivering exceptional service and empowering our agents to achieve excellence. We are looking for a dynamic and passionate Contact Center Trainer to join our team and drive our training initiatives to the next level. **Key Responsibilities**: - **Design...