IT Technical Support Specialist
5 days ago
Our client, an industry leader in smart card technology, located at Raffles Place has immediate vacancies for IT Technical Support Specialist (Permanent position, Salary Range : S$48K to S$75K per year)
**Position Overview:
**Responsibilities:
- Interact daily with customers in order to identify, document and resolve customer issues.
- Provide timely, reliable and professional service.
- Interact with various functional departments to provide timely and accurate solutions to end customers.
- Develop policies and procedures to help strengthen the business.
**Basic Qualifications:
- Fluency in English
- University degree, College Diploma, and/or relevant background in a technical field
- General knowledge of Enterprise Security.
- Working knowledge of the Microsoft and/or Linux based operating systems.
- Strong analytical, troubleshooting, organizational, and problem solving skills.
- Proven ability to provide exceptional customer service and adapt quickly to new challenges in a fast-paced environment.
- Ability to work in a collaborative team environment.
- Excellent English language communication skills, speaking, listening, writing, and reading.
**Preferred Qualifications:
- 1 Year experience working for an IT Help Desk or Call Center.
- Knowledge of - PKI, authentication, single sign-on, identity management, fraud detection or access control products.
- Databases (e.g., Oracle), and LDAP directories (e.g., Active Directory, Sun One Directory Server).
- Experience with virtualization software knowledge, such as, VMWare ESX server.
- Experience with Salesforce, RemedyForce or other CRM (Customer relationship management) an asset.
- Proficiency in other languages will be a strong asset.
- Knowledge of ITIL methodology and implementation.
- Java and C++ programming languages an asset.
**HOW TO APPLY:
Interested applicants, please submit your updated resume & a recent photo in MS Word format to:
-
IT Support Specialist
1 hour ago
Singapore This is an IT support group Full timeWe are seeking a highly skilled and motivated IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical assistance and support to EUC users and ensuring the smooth operation. The ideal candidate should possess a strong technical background, excellent problem-solving skills, and a customer-focused attitude....
-
Technical Support Specialist
1 hour ago
Singapore This is an IT support group Full timeSound made by Sennheiser - For more than 75 years, we are among the world's leading manufacturers of audio products, building the future of audio. We are proud of our finely engineered microphones and audio solutions that connect people and create remarkable sound experiences - whether in the studio, conference room, or on stage. For us, the audio industry...
-
IT Support Specialist
7 days ago
Singapore This is an IT support group Full timeJob DescriptionWe are seeking a skilled IT Support Specialist to join our team. The ideal candidate will have strong technical skills in troubleshooting issues related to IT products and at least 1 year of experience with end-user support.Provide technical support to end users on Desktops, Laptops, Printers, and Smartphones.Troubleshoot hardware-related...
-
Technical Specialist
1 hour ago
Singapore This is an IT support group Full timeEvery day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we're pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital...
-
Technical Support
1 hour ago
Singapore This is an IT support group Full timeJob Responsibilities Front line support via telephone and emails Ensure all issues are attended to efficiently Manage customers requests and enquiries in a professional and timely manner Liaise with vendor on all hosting matters Basic troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and...
-
Executive Support Specialist
5 days ago
Singapore This is an IT support group Full timeJob Title: Executive Support SpecialistJob Summary:This IT support group is seeking an Executive Support Specialist to provide administrative support to our council, committee, and AGM meetings. The successful candidate will have strong organizational skills, with the ability to create clear agendas, minutes, resolutions, and follow-up actions.Duties and...
-
Technical Support Specialist
22 hours ago
Singapore ALPHATRON MARINE SYSTEMS PTE. LTD. Full timeJob Title: Technical Support SpecialistThe Technical Support Specialist at Alphatron Marine Systems Pte. Ltd. will provide technical support for IT trouble shooting, escalating issues to the relevant parties. Key responsibilities include:Managing sales processes and fulfillment, including hardware, airtime, and solution management.Liaising with the supply...
-
Technical Support Specialist
3 days ago
Singapore IM3 RESOURCE PTE. LTD. Full time**Job Description of Technical Support Specialist**: - User account management - Applications support and troubleshooting - Schedule and manage installations, preventive maintenance, repairs of IT hardware - To work with team, vendors, user and peers to resolve any issues. - Demonstrates technical skill competence - Maintain excellent client relationships -...
-
Cloud Technical Support
1 hour ago
Singapore This is an IT support group Full timeResponsibilities: Provide technical support for BytePlus cloud products to global customers. Acknowledge and resolve issues through ticketing systems, emails, IM channels, delivering efficient and professional service experiences. Perform rapid analysis and timely resolution of complex technical problems. Collaborate with technical experts or R&D teams to...
-
Technical Support Specialist
22 hours ago
Singapore MEDICAL IMAGING SYSTEMS PTE. LTD. Full timeAbout UsMEDICAL IMAGING SYSTEMS PTE. LTD. is a leading provider of medical imaging solutions, committed to delivering exceptional service and support to our customers. We are seeking a talented Technical Support Specialist to join our team and contribute to our mission.Job DescriptionThe Technical Support Specialist will be responsible for providing...
-
Technical Support Specialist
6 days ago
Singapore EOS IT Solutions Full timeEOS IT Solutions Overview:We are a Global Technology and Logistics company, providing Collaboration and Business IT Support services to industry leaders worldwide. Our commitment to customer satisfaction and superior quality of service sets us apart.Key Responsibilities:As an Helpdesk Technician, you will ensure the smooth operation of our information...
-
Technical Support Specialists
1 day ago
Singapore SEIKI GLOBAL TECHNOLOGY PTE. LTD. Full timeWe are seeking a Technical Support Specialist to join our team at SEIKI GLOBAL TECHNOLOGY PTE. LTD.About the RoleThis is an exciting opportunity to provide technical support and expertise to our team members and stakeholders. As a Technical Support Specialist, you will be responsible for providing guidance and assistance with equipment-related queries and...
-
Clinical Support Specialist
1 day ago
Singapore EILEITHYIA SPECIALIST PTE. LTD. Full timeJob SummaryEILEITHYIA SPECIALIST PTE. LTD. is seeking a skilled Clinical Support Specialist to join our team. This role provides administrative support to our obstetric and gynaecological specialists, ensuring the smooth operation of our clinic.The ideal candidate will have experience in a healthcare setting, with excellent communication skills and the...
-
Technical Support Specialist
1 day ago
Singapore ITCAN PTE. LIMITED Full timeJob Description & RequirementsWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team at ITCAN PTE. LIMITED. As a key member of our IT department, you will be responsible for providing first-level technical support to our users.Company Overview: At ITCAN PTE. LIMITED, we strive to provide exceptional service to our...
-
Technical Support Specialist
7 days ago
Singapore This is an IT support group Full timeJob DescriptionThis is an IT support group responsible for ensuring that all electrical and electronic equipment within the organization are in optimal working condition.We conduct functional testing on all equipment, wiring installations, appliances, and peripherals to guarantee their proper functioning. Our team verifies and accounts for all donated items...
-
Enterprise Support Specialist
1 hour ago
Singapore This is an IT support group Full timeEnterprise Support Specialist Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we...
-
Technical Support Specialist
1 day ago
Singapore WINSYS TECHNOLOGY PTE LTD Full time**Job Description:**We are seeking a skilled Technical Support Specialist to join our team at WINSYS TECHNOLOGY PTE LTD. As a Technical Support Specialist, you will be responsible for performing system deployment, implementation, testing, and documentation of software applications.Key Responsibilities:Develop technical specifications, design, coding, data...
-
Technical Support Specialist
22 hours ago
Singapore INNOVAX SYSTEMS PTE LTD Full timeAbout the RoleInnovax Systems PTE LTD is seeking a highly skilled Technical Support Specialist to join our team in Singapore. As a Technical Support Specialist, you will play a critical role in providing exceptional customer service and technical support for our cloud-based contact centre solution.Key ResponsibilitiesRespond to customer inquiries and resolve...
-
Editorial Support Specialist
7 days ago
Singapore This is an IT support group Full timeThe Editorial Support Specialist position at Mediacorp requires a detail-oriented and organized individual who can provide administrative support to our Hong Kong Bureau. Your key responsibilities will include managing bureau finances, filing expense reports, and maintaining records.You will also be responsible for sourcing filming locations, obtaining...
-
Technical Support Specialist
22 hours ago
Singapore INDEX CAREER CONSULTANTS PTE. LTD. Full timeAbout the RoleAs a Technical Support Specialist at INDEX CAREER CONSULTANTS PTE. LTD., you will play a critical role in providing top-notch technical support to our clients. Your expertise in troubleshooting and resolving complex technical issues related to operating systems, software applications, network connectivity, and hardware components will be...