L1.5 Data Centre Engineer

7 days ago

Singapore NEX CORPORATEIT PTE. LTD. Full time

**Responsibilities**:

- Perform hands-on support for **hardware installation, decommissioning, and replacement**of servers, network, and storage equipment.
- Conduct **physical cabling**(copper and fiber), power connections, and hardware racking/stacking based on deployment plans.
- Support **advanced remote hands tasks**such as device reboots, BIOS configuration, media swaps, and console access under L2 guidance.
- Monitor and respond to alerts or incidents from **infrastructure monitoring tools**, escalating to L2/L3 teams when necessary.
- Execute and log **routine operational checks**, inspections, and data centre walkthroughs to ensure compliance and uptime.
- Maintain accurate documentation of **rack layouts, asset inventory**, cabling maps, and patch records.
- Assist in **troubleshooting issues**at the physical layer and provide root cause details for escalated cases.
- Coordinate with internal teams and vendors for deliveries, installations, and scheduled maintenance activities.
- Adhere to strict **data centre security, safety, and access control protocols**.
- Support **change control and incident management processes**through timely updates in ticketing systems

**Job Requirements**:

- **Diploma**/ Degree**in IT, Computer Engineering, or a related discipline.
- **1-2 years of experience**in a data centre, NOC, or infrastructure support role.
- Working knowledge of **server and network hardware**, structured cabling standards, and basic configuration interfaces.
- Familiarity with data centre operations tools (e.g., environmental monitoring, access control systems).
- Experience using **ticketing and workflow systems**(e.g., ServiceNow, Remedy).
- Physically capable of lifting and moving equipment in accordance with safety guidelines.
- Strong **attention to detail**, task ownership, and willingness to follow SOPs.
- Comfortable working in a **shift-based or on-call environment**as required.

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