Data Centre Engineer

2 weeks ago

Singapore EPSILON TELECOMMUNICATIONS (SP) PTE. LTD. Full time

The role of a Data Centre Engineer will be responsible for:
**Data Centre Facilities Management**
- Perform monitoring for all Data Centre Facilities infrastructure (Generators, UPS, CRAC units, Fire suppression gas, etc) to ensure Data Centre is in normal operation.
- Ensure all Data Centre Facilities infrastructure (Generators, UPS, CRAC units, Fire suppression gas, etc) are well maintained and always in tip top working conditions.
- Coordinate with various vendors to troubleshooting any breakdown issues.
- Coordinate and manage maintenance, project works and shutdown with vendors and landlord.
- Update and maintain all DC related documentation such as operation manual, single line diagram, asset listing, service report, etc.
- Ensure incidents are responded and attended to base on critically, impact and SLA.
- Assist in troubleshooting of facility and rack level events within service level agreement.
- Perform root cause analysis to make recommendation for solutions.
- Demonstrates and supports processes and procedures are followed and adhered to work orders
- Remote Hand support for - visual inspection, reboot devices, physical connect/disconnect of HDD, network cable connectivity test, insertion of fibre SFP, laying of fibre cable from rack to rack, installation of servers, rack power cables and rack trays.
- Manage equipment and critical spare parts movement, asset tagging, labelling, and tracking.
- Perform other duties such as access clearance and participate in projects as required.
- To involve and provide idea/suggestion for energy saving program and reduce operation cost.
- Bachelor of engineering/IT with at least 8 years of experience in DC operation.
- Good knowledge in Data Centre Facilities
- Well verse in Data Centre facility related SOP and EOP
- Ability to multitask and work under pressure in team and independently.
- Able to hand on and perform as required.
- Good communication skills (both verbal and written) and problem-solving skills.
- Flexibility to reschedule priorities as circumstances change.
- Ability to work outside office hours, weekend, public holiday if required.
- Able to attend Emergency call within 2 hours when activated.

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