Salesforce Effectiveness

2 weeks ago

Singapore INTEGRITY PARTNERS PTE. LTD. Full time

**Key Responsibilities**

(SFE) Sales force effectiveness tracking, analysis and reporting
- Set up and streamline/optimize sales operations process & tracking based on BU needs
- Sales force sizing, resource deployment and structure
- CRM ad-hoc reports creation and management
- Veeva report templates management for end users
- Provide regular in-depth analytics-based and insight-driven reporting to BU on field force performance (e.g. activity, performance vs objectives, sales)
- Execute ad hoc projects for BU business case analytics (e.g. after brand launch, surveys results)
- Identify critical variance and provide recommendation to Management with value-added suggestions

(CMO) Rep call plan development
- Hospital/HCP coverage, segmentation and targeting
- Coordination of discussion with business for best approach on Customer engagement planning
- Multi-Channel Cycle Plan or other planning tool management

(SFE) Incentives and Compensation
- Incentives operations management/support (partner for incentive governance & policies, analysis & planning, validation, definition of bonus plans)
- Incentives calculations implementation
- Support Incentives programs management (e.g. Winners' Circle)

(CMO) CRM Master data & Alignments
- Data Sources (Customer, Product, Employees) and Customer Master Data Management
- Field Structure Management
- System administration - Veeva Align, Veeva CRM

(CMO) CRM system set-up, support, management (Veeva CRM, and any other software/tool used by field teams)
- System set-up and territory alignment (e.g. for new brands and teams)
- Define the local field force needs (training, support, and management)
- Support deployment of field tool related initiates
- Change management, training, and communication to ensure investments and capabilities are well-coordinated amongst the field, field leadership and home office colleagues

(CMO) Market Engagement Partner Activities
- Communicate and facilitate initiatives at market level
- Share local initiatives and roadmaps with the international team
- Develop understanding of Customer Engagement Model locally

Compliance/Regulatory
- Local Market Compliance related activities (process, monitoring) Samples management (if available in country)

**Requirements**:

- Bachelor degree or above
- Over 3 years’ experience in a CRM/sales-related role within the pharmaceutical industry
- Analytical skills and proficiency in tools (e.g. Excel, Tableau) to process data and provide feedback
- Relationship-building skills with global and local stakeholders
- Ability to think strategically and work effectively within a cross-functional team
- Ability to be self-driven and prioritizing tasks
- Leadership skills to plan and lead small and medium-sized projects and enhancements Minimal travel is required

Consultant: Henry Zheng
Registration Number: R1106964
EA License Number: 17C8502

  • Senior / Salesforce Architect

    1 week ago

    Singapore Salesforce Full time

    **Job Category **:Customer Success Group **Job Details**: The Professional Services organization is focused on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for...

  • Named Account Executive, Philippines

    2 weeks ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Named Account Executive

    2 weeks ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Cloud Account Executive, Platform

    5 hours ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Partner Account Senior Manager, Deloitte

    1 week ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Business Development Representative, Tableau

    1 day ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Business Development Representative, Tableau

    1 day ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Account Executive, Sb

    7 days ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about...

  • Salesforce Developer

    2 days ago

    Singapore JONDAVIDSON PTE. LTD. Full time

    What you'll be doing Analyse business requirements and translate them into functional Salesforce solutions Develop custom Apex code, Lightning components, and integrations to enhance the Salesforce platform Collaborate with cross-functional teams to design and implement Salesforce-based business processes Troubleshoot and maintain existing Salesforce...

  • Business Development Representative, Indonesia

    2 weeks ago

    Singapore Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...