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Medical Device Field Service Engineer

3 weeks ago


Singapore UNITED PERSONNEL SERVICES Full time

Responsibilities:

- Provide technical and operational support to ensure optimal performance and user satisfaction for assigned device or equipment.
- Plan and execute both scheduled and ad-hoc support activities in alignment with service requirements.
- Respond to and resolve technical issues effectively, ensuring mínimal disruption to client operations.
- Adhere to established protocols to meet internal performance benchmarks and service standards.
- Communicate relevant service updates and client insights to the appropriate internal stakeholders regularly.
- Monitor and manage inventory of essential parts to ensure service readiness.
- Participate in a rotational on-call schedule to support urgent service needs outside of standard office hours.

**Requirements**:

- Diploma in Engineering (Biomedical, Mechatronics, Electronics, or a related discipline)
- Minimum 3 years of hands-on technical support or field service experience in medical or laboratory related equipment
- **Class 3 driving licence is required**:

- Proficiency in common business software tools (e.g., Microsoft Office)
- Strong diagnostic, interpersonal, and communication skills with a solution-oriented mindset
- Committed to maintaining a high standard of professionalism and customer service in all engagements

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UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
11-74 WCEGA Tower
Singapore 658065

EA Licence No.: 05C5278
Registration No.: R1103477