Field Service Engineer

2 days ago

Singapore TECH GRID ASIA PTE. LTD. Full time

We are seeking a proactive and technically skilled **Field Service Engineer**to join our client dynamic service team. You will be responsible for the installation, maintenance, and repair of electronic devices—including medical equipment, printers, scanners, and other precision instruments—at client sites across Singapore. This role offers a unique blend of hands-on engineering, customer service, and problem-solving.

**Key Responsibilities**
- Perform on-site installation, calibration, and commissioning of electronic devices
- Diagnose and troubleshoot hardware and software issues in medical, imaging, and office equipment
- Conduct preventive maintenance and performance checks to ensure optimal device functionality
- Provide technical support and training to end-users and clients
- Maintain accurate service records, reports, and documentation
- Collaborate with internal teams to escalate complex issues and ensure timely resolutionEnsure compliance with safety standards and regulatory requirements during service activities

**Requirements**:

- Diploma or Degree in Electronics, Mechatronics, Biomedical Engineering, or related field
- 2+ years of experience in field service or technical support for electronic devices
- Strong knowledge of electromechanical systems, sensors, and embedded software
- Familiarity with diagnostic tools, schematics, and service manuals
- Excellent communication and customer service skills
- Ability to work independently and manage multiple service calls
- Valid Class 3 driving license preferred

**Preferred Experience**
- Prior exposure to servicing **medical devices**, **multi-function printers**, **barcode scanners**, or **lab instruments**:

- Experience with calibration protocols and ISO standards
- Basic networking and software troubleshooting skills

**What Our Client Offer**
- Competitive salary and performance incentives
- Company vehicle or transport allowance
- Training and certification opportunities
- Supportive team culture and career growth pathways
- Exposure to cutting-edge technologies in healthcare and office automation

**Ready to make a difference with your technical expertise?

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