Retail PMO Lead

1 day ago

Singapore TURNER & TOWNSEND PTE. LIMITED Full time

Experience of successfully leading multi-regional governance and assurance programmes and stakeholders, delivering coherent, workable and effective solutions. (An understanding of retail banking transformation is preferable, not essential)
- Be a highly effective and experienced communicator capable of leading a Global PMO remit.

**KEY ACCOUNTABILITIES & RESPONSIBILITIES
Leadership
- Programme leadership experience is essential (leading at least 2 major regions globally - AME & Asia is preferable) to drive efficiencies and optimization through consistency
- Form strategic alliances within the supply chain partners to drive connected ecosystems.

Governance & Assurance
- Lead the current Retail Bank Transformation Global PMO strategic PMO activities and the implementation and operationalisation of the governing assurance framework, cadence and procedures to embed the newly setup PMO.
- Act as the key point of contact, leading and coordinating the GPMO, managing stakeholders and acting as “Retail PMO lead” for the GPMO.
- Act as a pivotal integrator, aligning client side SME’s & regional programme leads (external bank supplier delivery partners), to support alignment and connected ways of working to deliver the programme of activities.

Reporting:

- Work with key regional stakeholders to manage reporting oversight on the execution of the retail programme progress and implementation against schedule and cost baselines.
- Lead on developing key outputs (PowerPoint & Excel) and have the ability to ‘tell a story.’
- Support digital portfolio/programme dashboard development (an understanding of digital reporting outputs is useful, but not essential).

Team Management:

- Lead and coordinate the GPMO team to ensure timely delivery of tactical implementation of process, procedures and outputs including oversight of the PMO reporting activities.
- Act as a first point of escalation, reporting into the Global Head of PMO.

**ATTRIBUTES**
- Able to anticipate gaps and opportunities to maintain the momentum of the programme - put in place interventions as needed.
- Able to challenge stakeholders assumptions and logic, based on factual data.
- Bring structure and actively seeks ways of improving current methods, systems & processes.
- Able to build trust very quickly and win the support of the team recognizing the political landscape
- Must be comfortable in ambiguous, uncertain and complex environments where the solution is yet to be fully defined and it is necessary to align complex stakeholder needs with limited data/information.
- Must be able to handle multiple competing tasks and effectively be able to prioritise most important and most urgent.
- Ability to analyse data quickly, identify pain points and embed interventions/process improvements.
- Able to communicate and present to senior banking stakeholders

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