Retail PMO Lead

Company Description
**Who is Turner & Townsend?**

All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.

**Our purpose**:
**Transforming performance for a green, inclusive, and productive world.**

The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.

**Our values**:
**Love a challenge**:We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.

**Stronger together**:We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.

**Bring out the best in everyone**:We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice

**Job Description**:

- Experience of successfully leading multi-regional governance and assurance programmes and stakeholders, delivering coherent, workable and effective solutions. (An understanding of retail banking transformation is preferable, not essential)
- Be a highly effective and experienced communicator capable of leading a Global PMO remit.
- Person will need to be based in Singapore or in the same time zone.

**KEY ACCOUNTABILITIES & **RESPONSIBILITIES**

Leadership
- Programme leadership experience is essential (leading at least 2 major regions globally - AME & Asia is preferable) to drive efficiencies and optimization through consistency
- Form strategic alliances within the supply chain partners to drive connected ecosystems.

Governance & Assurance
- Lead the current Retail Bank Transformation Global PMO strategic PMO activities and the implementation and operationalisation of the governing assurance framework, cadence and procedures to embed the newly setup PMO.
- Act as the key point of contact, leading and coordinating the GPMO, managing stakeholders and acting as “Retail PMO lead” for the GPMO.
- Act as a pivotal integrator, aligning client side SME’s & regional programme leads (external bank supplier delivery partners), to support alignment and connected ways of working to deliver the programme of activities.

Reporting:

- Work with key regional stakeholders to manage reporting oversight on the execution of the retail programme progress and implementation against schedule and cost baselines.
- Lead on developing key outputs (PowerPoint & Excel) and have the ability to ‘tell a story.’
- Support digital portfolio/programme dashboard development (an understanding of digital reporting outputs is useful, but not essential).

Team Management:

- Lead and coordinate the GPMO team to ensure timely delivery of tactical implementation of process, procedures and outputs including oversight of the PMO reporting activities.
- Act as a first point of escalation, reporting into the Global Head of PMO.

**ATTRIBUTE**S**
- Able to anticipate gaps and opportunities to maintain the momentum of the programme - put in place interventions as needed.
- Able to challenge stakeholders assumptions and logic, based on factual data.
- Bring structure and actively seeks ways of improving current methods, systems & processes.
- Able to build trust very quickly and win the support of the team recognizing the political landscape
- Must be comfortable in ambiguous, uncertain and complex environments where the solution is yet to be fully defined and it is necessary to align complex stakeholder needs with limited data/information.
- Must be able to handle multiple competing tasks and effectively be able to prioritise most important and most urgent.
- Ability to analyse data quickly, identify pain points and embed interventions/process improvements.
- Able to communicate and present to senior banking stakeholders

**#LI-RT1**

Additional Information
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