Sales Coordinator
6 days ago
**Position Summary**:
**Sales Coordinator Duties and Responsibilities**:
- Generating reports, preparing proposals, coordinating with clients & suppliers.
- Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
- Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
- Assist sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
- Record, transcribe and distribute minutes of meetings.
- Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
- Print Daily Sales reports for each sales managers and submit to Director of Sales.
- Print Sales manager productivity reports for each sales managers and submit to Director of Sales.
- Ensures all documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists, proposals) are completed accurately and on time.
- Respond to complaints from customers and give after-sales support when requested.
- Ensure the adequacy of sales-related equipment or material are available at all times.
- Other duties as assigned by Director or the management.
**Education & Experience**
- Excellent customer service skills.
- Friendly, customer centric, smile and able to work in a team environment.
- One or more years of experience working in a hotel, clerical or sales. Previous experience working in a similar role.
- Diploma in business management
- Good computer skills
- Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
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