Student Hostel Manager

3 days ago

Singapore TLKR PTE. LTD. Full time

**Position Overview**:
The Hostel Manager is responsible for overseeing the daily operations and management of the Student Hostel. They are in charge of ensuring excellent customer service, maintaining high standards of cleanliness and comfort. The manager must have strong leadership and organizational skills, as well as the ability to handle multiple tasks and prioritize effectively.

**Key Responsibilities**:

- Ensure smooth day-to-day operations of the hostel or hotel.
- Supervise and coordinate all departments, including front desk, housekeeping, maintenance, and security.
- Develop and implement operational policies and procedures to improve efficiency and guest satisfaction.
- Monitor and address any operational issues promptly to maintain quality standards.
- Provide exceptional customer service and ensure guests have a pleasant experience.
- Handle guest inquiries, complaints, and requests promptly and professionally.
- Train and motivate staff to deliver excellent customer service.
- Monitor guest reviews and feedback, taking appropriate actions to address any concerns.
- Schedule and organize work shifts, ensuring appropriate staffing levels.
- Conduct performance evaluations and provide constructive feedback.
- Foster a positive work environment and promote teamwork among employees.
- Develop and manage the hostel or hotel budget.
- Monitor expenses and revenue
- Control costs and identify opportunities for cost savings without compromising quality.
- Ensure compliance with health, safety, and security regulations.
- Establish and enforce safety protocols for employees and guests.
- Regularly inspect the premises for maintenance and cleanliness standards.
- Address any safety or security concerns promptly.
- Build relationships with local businesses and organizations to generate referrals.

**Qualifications and Skills**:

- Bachelor's degree in hospitality management or a related field (preferred).
- Proven experience in hotel or hostel management or a similar role.
- Excellent communication and interpersonal skills.
- Strong leadership abilities and the ability to motivate and manage a team.
- Exceptional customer service skills and the ability to handle difficult situations.
- Solid understanding of financial management and budgeting.
- Knowledge of relevant industry regulations and best practices.
- Proficient in using hotel management software and computer systems.
- Flexibility to work evenings, weekends, and holidays as required.

  • Student Hostel Executive

    1 week ago

    Singapore WE R FAMILY Full time

    **Job Summary**: The Student Hostel Executive is responsible for the efficient and safe management of a student hostel, ensuring a secure, clean, and supportive living environment for residents. In addition to operational duties, the executive plays a key role in supporting students' academic routines, including monitoring self-study sessions and...

  • Student Hostel Hospitality Coordinator

    3 days ago

    Singapore TLKR PTE. LTD. Full time

    **Job Overview**: The Guest Service responsible for providing excellent customer service to students residing in the hostel and assisting with administrative tasks. This role involves serving as the primary point of contact for students, handling inquiries, coordinating activities, maintaining records, and ensuring a smooth operation of the hostel. **Duties...

  • Student Hostel Attendant

    5 days ago

    Singapore SHELTON COLLEGE INTERNATIONAL PRIVATE LIMITED Full time

    **Key Responsibilities** - Upkeep hostel public areas. - Clean and tidy all rooms, including bathrooms & toilets as per schedule set by Supervisor/Manager - Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing. - Maintain and enforce quality service standards and...

  • Hostel Manager

    1 week ago

    Singapore BACKPACKER'S HOSTEL @ THE LITTLE RED DOT PRIVATE LTD. Full time

    The Little Red Dot Backpacker's Hostel is looking at having a Hostel Manager to help manage a team at Lavender or CHinatown. This hostel is located only minutes walk from Boon Keng, Lavender and Bendemeer MRT station. Accommodation can be provided at the hostel valued from $800 per month. Salary starts from $2500 depending on your experience. Education...

  • Student Hostel Service Assistant

    1 week ago

    Singapore SHELTON COLLEGE INTERNATIONAL PRIVATE LIMITED Full time

    **Key Responsibilities** - Assist in students check-in and check-out process - Upkeep hostel public areas. - Perform housekeeping tasks before new check-in, including removing and putting on bed linens, mattress protectors, blankets and curtains for washing. - Maintain and enforce quality service standards and procedures of housekeeping services. - Report...

  • Hostel Receptionist

    2 weeks ago

    Singapore BACKPACKER'S HOSTEL @ THE LITTLE RED DOT PRIVATE LTD. Full time

    This is a Customer service executive role at reception of a backpacker's hostel. Job duties include the following: - Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly - Handling of customers' queries, needs and complaints - Handling cashiering - Managing of reception at hostel - Managing Customer satisfaction scores...

  • Manager / Assistant Manager - Residential Life

    7 days ago

    Singapore Office of Student Affairs Full time

    **Posting Start Date**:11/04/2025 The Residential Life's vision is to partner with the leadership of NUS hostels in creating a home-away-from-home residential experience where every student feels supported, engaged, and empowered to thrive, both within the residential community and beyond. As a member of the Residential Life team, the incumbent will play a...

  • Assistant Senior Manager

    7 days ago

    Singapore Office of Student Affairs Full time

    **Posting Start Date**:11/04/2025 The Residential Life's vision is to partner with the leadership of NUS hostels in creating a home-away-from-home residential experience where every student feels supported, engaged, and empowered to thrive, both within the residential community and beyond. As member of the Residential Life team, the incumbent will play a...

  • Executive / Senior Executive (Hostel Admission

    2 weeks ago

    Singapore National University of Singapore Full time

    **Date**:20 Sep 2024 **Location**: UNIV ADMIN, Kent Ridge Campus, SG **Company**:National University of Singapore This position report to the Section Head of Hostel Admission Services (HAS). The incumbent will be responsible for the efficient allocation of hostel rooms, managing student inquiries, and delivering data-driven insights to support the...

  • hostel manager

    5 days ago

    Singapore GROUPASIA HOSPITALITY PTE. LTD. Full time

    Job Summary: The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy. Key Responsibilities: Operational Management: Oversee...