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Isv Solutions Engineer

2 weeks ago

Singapore Zoom Full time

**Work Styles at Zoom**

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

**About Us**

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

The ISV Solutions Engineer role at Zoom is an exciting and rewarding position. We are looking for a technical sales professional with knowledge of customer business drivers to adopt the Zoom Communication platform. The ISV Solutions Engineer acts as a trusted advisor and plays an integral part in delivering Happiness to our customers.

This individual serves as the lead advocate for ISV partners and customers; translating technical needs into product development, recommendations, testing of customer environments and driving customer demand/features internally within Zoom. Must be able to understand and articulate Zoom's architectural advantages to our customers and support the Account Executive when it comes to proposing and designing solutions to our customers biggest collaboration challenges.

**As an ISV Solutions Engineer you will be**:

- Conducting demo and proof of concepts for prospective Zoom customers, especially by leveraging Zoom API/SDK
- Designing next generation communication solutions for Zoom customers
- Solution and architectural design and selling
- RFQ/RFP response/preparation
- Building competitive intelligence
- Working across multiple boundaries
- Driving the Zoom Vision

There will be travel required in your territory. We will greatly promote the use of the amazing Zoom tools we have to maximize all the resources at Zoom.

**Requirements**:

- Strong programming and software development background
- SaaS Collaboration pre-sales experience i.e. web conferencing, cloud voice, UCaaS
- Minimum 7 years of experience in a technical role building and supporting ISV partnerships in the enterprise software market
- Minimum 5 years of experience in Collaboration technologies as a customer facing technical role
- Ability to mentor and support team members for API/SDK opportunities across APAC
- Excellent communication skills
- Create, present and document technical solutions
- Ability to present topics in a clear and concise manner to many levels of technical skill sets and audience sizes
- Typically requires BS/BA (EE/CS) or equivalent

**Desired Skills**
- Experience with working within the tech start up community
- Thorough competitive knowledge (in their area of specialization) including solution, technology and product offerings
- End-to-end IT systems knowledge
- Formulate and communicate a technical solution/vision
- Act as a leader when the situation warrants
- Be flexible and able to function in a high growth environment

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. To view our benefits, click here.

Explore Zoom:

- Hear from our leadership team
- Browse Awards and Employee Reviews on Comparably
- Visit our Blog
- Zoom with us
- Find us on social at the links below and on Instagram
- View more jobs, sign up for job alerts and join our talent community. Visit the Zoom careers site.