Ops Excellence Process Analyst

2 weeks ago

Singapore PRISM+ Full time

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Ops Excellence and Planning Process Analyst is responsible for improving operational processes and systems to achieve the team's goals. This role involves setting engineering best practices, establishing training standards, and developing monitoring dashboards in collaboration with the OE Data Analyst.

**Key Responsibilities**:

- Implement changes to enhance efficiency and effectiveness.
- Identify, analyze and improve operational processes and systems.
- Establish and document engineering best practices.
- Develop and implement training programs to ensure adherence to standards.
- Collaborate with the OE Data Analyst to create and maintain performance monitoring dashboards.
- Utilize dashboards to track and analyze process performance.

**Requirements**:

- Experience in developing and implementing operational best practices.
- Familiarity with creating performance dashboards and tracking KPIs.
- Strong analytical skills with the ability to identify inefficiencies and recommend improvements.
- Experience in coding / programming will be a plus
- Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI, Excel).
- Excellent organizational skills to manage multiple process improvement initiatives.

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