Engineer Ii

Job Summary:
JOB DESCRIPTION - NETWORK ENGINEER II

Location: Work From Home, NA, flexible with international travel

Division: Ticketmaster Techops Infrastructure

Line Manager: Manager, Network Services

Contract Terms: Permanent, 40 hours per week with on call duties

THE TEAM

You will be joining our Network Services team who are responsible for all network technology within our data centres, contact centres and Ticketmaster Client VPN connectivity services across the globe. The team is a lean group of engineers sharing the passion for networking, automation and continuous improvement following agile principles.

THE JOB

Are you our next network engineer to join our team? We see that you have a passion for technology, willing to roll up the sleeves but also curious about the future network evolution. If the answer is yes you will play an important role using your knowledge and desire to learn new skills delivering planned work and day to day tasks.

It’s a great time to join Live Nation Entertainment: We are currently refreshing our infrastructure in our datacenters and implementing self-service and automation to manage and operate our network infrastructure.

WHAT YOU WILL BE DOING- Maintain a large number of network devices.- Look for opportunities to improve the network stability performance and management.- Work on projects as an individual or in groups within our organisation- Provide support and troubleshooting skills to resolve issues.- Plan schedule and implement changes into our infrastructure.- You will work on keeping the network security compliant.- Participate in on-call rotation.

WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)- Good Knowledge and experience preferably with Cisco, Arista and Fortinet based network environments- Good knowledge of Firewalls, Routers and Switching- Experience with network monitoring.- Proven experience in deploying, managing and supporting network services in a large and complex environment- Demonstrated problem analysis and resolution skills- Experience with BGP, EIGRP, STP and L4-7 SLB- Knowledge of IP packet structure and packet analysis- Experience in network security- Experience with VPN/tunnelling technologies such as DMVPN, VTI, IPsec and SSL client VPN’s- Knowledge of programming language preferable python- Knowledge of and experience working with tooling such as Git and Ansible is a plus

YOU (BEHAVIOURAL REQUIREMENTS AND LINK TO TICKETMASTER PRINCIPLES)Encourages team unity through sharing information or expertise, working together to solve problems, and putting team success first- Does not make excuses for errors or problems; acknowledges and corrects mistakes;- Sees opportunities for creative problem solving while staying within the parameters of good practice. Generates unique but workable and useful solutions to difficult problems- Think in terms of desired outcomes, not just reactive, quick solutions. Finds ways to turn the ideal into reality. Experiments with new ideas, methodologies, and procedures- Proactively anticipates and prevents problems that are not readily apparent on the surface. Devises, facilitates buy-in, makes recommendations, and guides implementation of corrective and/or preventive actions for issues that cross organisational boundaries and are unclear in nature- Obtains and shares information, ideas, and problems. Solicits advice, support, championship, sponsorship, and commitment that result in smooth transitions of change and the development of mutually acceptable solutions- Strong, creative problem solving and analytical in nature.- Listens to, understands & interprets information/instructions correctly.- Teamwork Ability to work well within a team both local and remote; achieved by helping others to succeed through learning and continuous improvement.- Self-motivated, self-disciplined and respectful.

CULTURE

Ticketmaster is the world's leading live event ticketing company selling over 465 million tickets each year and supporting more than 12,500 clients in 22 countries worldwide. At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else. We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives.

Read more about us at