Unified Communication Support Engineer

1 week ago


Singapore CGS-CIMB SECURITIES (SINGAPORE) PTE. LTD. Full time

**About the role**

CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial products.

**Job Responsibilites**
- Maintaining and administering of IT systems (O365, Mobile Device Management system, SMTP gateway, SMS gateway, Microsoft Teams Phone, etc.)
- Introducing of automation in system to increase productivity.
- Ensure high availability and high IT security standard in system.
- Vendor management.
- Introduce industry best practices, continuous improvements, reporting, evaluating, and improving the operation metrics
- Ensure smooth operations and within the budgeted capital and operational expenses
- Author technical installation, configuration, and support documentation
- This position may require working outside normal business hours as and when needed. Works on any other tasks assign by management

**Job Requirement**
- Experiences in implementing, administrating O365 technologies
- Exchange online;
- Azure AD;
- SharePoint Online; and
- Teams.
- Digital telephony
- Good knowledge of TCP/IP related protocols, Active Directory, DHCP, DNS, SMTP, POP3/IMAP, and SNMP.
- Good knowledge of Mobile Device Management platform (Intune / MobileIron).
- Good knowledge and experience in IT Security and able to perform hardening for various systems.
- Have at least 2-4 years of relevant experience.
- Diploma or Bachelor Degree in Computer Information Systems or related field.
- Good team player and good communication skill to work with all levels.
- Ability to work independently and professionally.
- Strong analytical skills to perform effective problem troubleshooting.
- Motivated, creative and meticulous individual who is able to write and communicate effectively in English.



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