
Remote Desktop Support
12 hours ago
Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift.
Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
**1. At least 2 years IT Service Desk experience or,**
**2. At least 1 year in IT Remote Support experience or,**
**3. At least 1 year IT Onsite/Desktop Support Experience**
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $2,500.00 - $3,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Night shift
- Shift system
Supplemental Pay:
- Performance bonus
**Experience**:
- Desktop support: 1 year (required)
Work Location: In person
-
IT Desktop Support
1 week ago
Downtown Core, Singapore Layers Logic IT LTD Full timeJob Description: **Responsibilities**: Provide on-site and remote technical support to end users. Troubleshoot hardware, software, network, and printer issues. Support field services with a focus on manufacturing systems (approx. 70%). Deliver remote support to end users for desktops/laptops and software (approx. 10%). Provide support for print services...
-
IT Support Engineer/ Desktop Support Engineer
2 weeks ago
Downtown Core, Singapore EIL Global Full timeKey Responsibilities Include: - Provide technical support either by phone, remote access or deskside visits as needed - Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support - Smart Hands and Feet support if required - Management inventory of new and replacement...
-
Desktop Support Analyst
1 week ago
Downtown Core, Singapore Engelhart Commodities Trading Partners Full time**About us** Engelhart was founded in 2013 by BTG Pactual Group and developed rapidly based on an asset light and highly diversified portfolio strategy. Engelhart’s existing analytical capabilities operate an advanced and cost optimised platform. Engelhart’s approach to financial trading combines quantitative research, fundamental expertise, advanced...
-
IT Support Engineer
1 week ago
Downtown Core, Singapore EIL Global Full timeWe are seeking a Desktop Support Engineer to provide first-line technical support to end-users. The role includes diagnosing and resolving hardware/software issues, assisting with installations, and ensuring IT-related issues are handled efficiently. **Key Responsibilities**: - Provide first-level support for desktops, laptops, printers, and mobile devices...
-
Desktop Support Team Leader
2 days ago
Downtown Core, Singapore Rapsys Technologies Full timeInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office 路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software 路 Use tools and methodologies to load, copy and customize operating system configurations for deployment 路 Responsible for tracking...
-
Desktop Support Engineer L2
3 days ago
Downtown Core, Singapore Itcan Pte. Limited Full time $38,400 per year**Engineer strongly preferred to have at least 2 years support experience.** **Job Location: Bedok, Singapore** Minimum three (3) years of Desktop Support, ICT End User Computing or Service Desk Agent experience with networking and system administration background. Ability to perform advanced technical troubleshooting and problem analysis; - Ability to...
-
Fresher IT Support/desktop Support
3 days ago
Downtown Core, Singapore ITCAN Pte Ltd Full timeTroubleshoot PCs, notebooks, printers and other ICT equipment. - IT Support Providing the IT Support to the desktop support engineers Responding promptly to users' incidents. - Deploying of new devices to users. - Conduct testing and reporting of new software requested by users, - Any other ad hoc duties as assigned or required **Job Types**: Full-time,...
-
Desktop Support Engineer
2 days ago
Downtown Core, Singapore Intellect Minds Pte Ltd Full time**We are a fast growing company that aims to help you with all in job finding matching to your skills.**: **Roles & responsibilities**: **Desktop Technician will provide day to day local **Required Technical Skills**- Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network...
-
Desktop Support Engineer- L1
3 days ago
Downtown Core, Singapore Itcan Pte. Limited Full time $28,800 per yearPerform troubleshooting for client platform related problems - IT Support setup classroom/lab - Respond promptly to incident, investigate & provide temporary - Liaise with support vendors for maintenance, support or issues resolution - document & maintain the configuration of the systems **Salary**: $1, $2,800.00 per month **Benefits**: - Employee...
-
Desktop Team Lead
11 hours ago
Downtown Core, Singapore U3 Infotech Pte Ltd Full time**Desktop Support (Team Lead)** **Who you are**: Desktop Support Team Lead is key stakeholder for support and direction of the daily activities of Desktop Support Team. The team leader plays out a pivotal role in overseeing, delegating and participating in the diverse job tasks of the Desktop Support, including but not limited to, hardware and software,...