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Head of Payouts Apac

3 weeks ago

Remote, Singapore dLocal Full time

**Why should you join dLocal?**

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.

By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

**What’s the opportunity?**

We are looking for a highly driven and experienced Head of Payouts, APAC to lead our payouts operations across the Asia-Pacific region. This role is critical to ensuring seamless end-to-end payout processing, enabling regional growth, and aligning operations with global business goals. You will lead and support a dynamic team of specialists and processors, while driving operational strategy, efficiency, and innovation across all payout activities in the region.

**What will I be doing?**:

- Provide leadership and support to both the processing team and specialists, ensuring seamless processing and achievement of regional objectives
- Closely lead and manage the operations team for overall operational excellence
- Oversee and coordinate the execution of regional strategies to ensure consistent and efficient operations across all teams
- Monitor performance, set goals, and drive initiatives that align with regional targets and business objectives
- Work with internal teams on operations/ product/ technology road map and integration of partnerships within APAC
- Facilitate communication and collaboration between teams to optimize workflows, enhance operational efficiency, and support regional growth
- Drive strategic decisions involving negotiation and optimization of capabilities, pricing negotiations, exploration of new solutions, and continuous process improvement
- Negotiate and execute commercial partnerships and agreements
- Analysing performance results and optimize accordingly
- Stay on top of local regulatory/licensing requirements and how it impacts our business. Collaborate with regulatory and legal team to ensure the operation is sustainable
- Work closely with merchants and commercial team, focusing in the development of key products

**What skills do I need?**:

- 7+ years of experience in payment operations, fintech, or cross-border finance, with at least 3 years in a leadership role.
- Deep understanding of the APAC payments ecosystem, financial regulations, and payout models.
- Proven experience in leading high-performance teams and managing operational complexity at scale.
- Strong data and analytical skills; ability to use metrics to drive decisions.
- Excellent interpersonal and communication skills across cultures and functions.
- Proficiency in English required; additional Asian languages a plus.

**What do we offer?**

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Remote work: work from anywhere or one of our offices around the globe*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back**What happens after you apply?**

Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal