Senior Customer Development Manager, Portfolio

Would you like to build your career brick by brick? Jump into this opportunity to boost the growth of the markets, the business and of course yourself

Get into the playground with your knowledge and experience to build up the local commercial plan within the region by translating and aligning with the global commercial strategy.
Core Responsibilities
- Define and drive the portfolio segmentation and differentiation strategy for APAC, providing clear guidelines and principles on deployment of the assortment
- Leverage shopper insights and work in collaboration with Global Portfolio Management, Global Market Commercial Development (MCD), APAC Marketing, APAC BI and the regional Business Units to develop the portfolio strategy
- Provide channel specific listing direction for standard (mass) retail and drive development of the rare item approach, considering implications and coherence with other Markets
- Partner with APAC Revenue Management in defining how to win with the portfolio by channel, and with relevant customers, through tactical and promotional mechanics
- Collect and leverage quantitative and qualitative insights into listing and merchandising guidelines to ensure fact based direction setting and alignment with the channel strategy and customer segmentation framework
- Build and manage governance of the approach across APAC, ensuring a balance of global / regional coherence vs local flexibility, in line with legal requirements and principles
- Engage, contribute and influence the global portfolio segmentation and differentiation strategy led by the global MCD team
- Provide organizational change support to the local BU teams in the deployment of portfolio led management tools
- Develop and implement commercial and strategy projects in relation to markets and channels and contribute to the APAC Customer Development agenda as part of the Regional team

Play your part in our team succeeding

The APAC Customer Development (CD) function is responsible for translating the global Market and Commercial Development (MCD) agenda into regional priorities in addition to identifying specific APAC plans and initiatives aligned to the global commercial strategy. This includes partnering with the BU’s to build and execute the commercial plans locally.

The Customer Development department's responsibilities include channel strategy and expansion, sales processes and planning, regional account management, portfolio segmentation, revenue management, sales capability building, unlocking commercial value plus the deployment of sales tools and system planning.
Do you have what it takes?
- Demonstrated at least 8 years ability in similar roles in FMCG / Consumer Goods / General Merchandise companies
- Strong critical thinking; ability to think conceptually which is essential to develop regional / global concepts and strategies
- Previous Sales and/or Trade Marketing experience preferred
- Strong analytical skills and/or data processing experience and proven track record to work cross-functionally / cross-regionally
- Excellent collaborator management and communication skills with the ability to influence peers and senior partners
- Strategic approach with strong commercial competence who is a self-starter with an ability to work through ambiguity
- Multi-country or global work experience would be preferred
- Some international travel required, predominantly in the APAC region
- Advanced proficiency in Microsoft Office Suite
- Proficiency in both written and oral English with excellent verbal and written skills

Join the global LEGO® team

What’s in it for you - Here are some of what to expect:

- Family Care Leave - We offer enhanced paid leave options for those important times.
- Insurances - All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
- Wellness - We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based
- Colleague Discount - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
- Bonus - We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.
- Your workplace - Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gen