Information Technology

1 week ago

Singapore SINGAPORE AIRLINES LIMITED Full time

You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.

**Responsibilities**
- Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorization services, single sign-on, remote access, desktop virtualization, end-point security, patch management, file and print services, and enterprise back-up.
- Directly responsible for managing EUC private cloud based on Nutanix HCI (Hyper-Converged Infrastructure).
- Directly responsible for managing enterprise Citrix VDI (Virtual Desktop Infrastructure).
- Responsible for planning, designing and architecting IT solutions. Working with Business Units to deliver new use-cases and support existing use-cases.
- Oversee end-to-end implementation of IT solutions, along with change management activities.
- Conduct proof of concepts to assist in defining technology direction that enable employee productivity.
- Review performance of EUC services with IT service providers, provide recommendations, and oversee resolution of operational issues.
- Provide third level support for incidents and problems in designated areas of expertise.
- Any relevant ad-hoc duties.
- This is an individual contributor role.

**Requirements**:

- Degree in computer engineering, computer science or equivalent.
- 5 - 7 years of experience in a managing IT infrastructure.
- Good working knowledge in Desktop Virtualization & Citrix certification.
- Good working knowledge in Hyper-Converged Infrastructure & Nutanix certification.
- Broad technology experience encompassing architecture, infrastructure, and IT operations.
- Good working knowledge in Active Directory, DNS/DHCP, Single Sign-On, LDAP/LDAPS, 2 Factor Authentication, Encryption, Enterprise back-up, and Windows Server.
- A good understanding of SDLC and Agile methodology.
- Enterprise Architecture or Microsoft Certification preferred.
- Exposure to ITIL (Incident, Problem & Change management) preferred.
- Ability to work independently, multi-task, and take ownership.
- Excellent Communication - verbal and written.

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