Junior Business Analyst

Do you aspire to design business solutions tailored for clients’ needs? Do you have the ambition to introduce scalable processes? Would you like to see how Client Change Delivery works in practice? If so this role is for you.

We are looking for a Junior Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations (SSO).

This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

**What would you do as a Junior Business Analyst?**
- Perform process analysis and design solutions in response to client or operational needs;
- Deliver business requirements, prepare testing plans and execute/oversee testing;
- Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals;
- Take proactive actions targeted at minimizing and mitigating implementation & projects risk;
- Challenge the status quo, display initiative and innovation in coming up with solutions;
- Perform root cause analysis of common operational problems;
- Manage client and business ad-hoc queries and requirements;
- Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met;
- Display appropriate involvement in Department initiatives & strategic planning.

**What do you need to become our Junior Business Analyst?**
- Experience with operational improvements in financial institutions (e.g. Lean, reengineering programs);
- Experience of working with external clients within Securities Services operations (desirable);
- Sound understanding of financial market;
- Ability to work in fast paced environment under tight contractual deadlines;
- Very good command of English;
- Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;
- Strong analytical skills;
- Base knowledge of MS Visio, PowerBI and SQL is a definite asset.

**What would you get in return?**
- A great environment for learning new technology and tools;
- Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others;
- Working in a friendly, dynamic, supportive and diverse environment - including multiple affinity and social networks & voluntary activities to engage with;
- Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed);
- Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Securities and Derivatives Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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