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IT Manager, Seao

3 weeks ago

Singapore Richemont Full time

Reference Code: 97733**IT Manager, SEAO**:

- Richemont- Singapore, 01, SG- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

The main responsibility is to develop and manage corporate IT standards, budgeting, forecasting, asset management, customer relationship management, project management and talent development.

This position is a key leadership role and will require experience in management, including involvement in review meetings, consultation, good communication, complex problem management, and providing leadership and direction to the high-performance team.

**KEY RESPONSIBILITIES**:

- Manage the IT team, develop objectives and evaluate performance.
- Promote a friendly and effective working environment.
- Ensure SLA to customer and ensure continuous improvement
- Provide leadership and direction to the high-performance team. Customize training programs and develop career pathways.
- Develop and monitor a full Project life cycle ensuring business strategy requirements are met and completed within budget.
- Perform yearly assessment of existing processes; Handle Security Incidents and promote user awareness of security protection.
- Ensure IT Infrastructure/system availability and performance for boutiques, offices and warehouses
- Assist in direct managing and reporting of IT-related forecasting and budgeting for that financial year
- Good vendor management skills to gain benefit to the company.

**QUALIFICATIONS**:

- Degree in IT or equivalent.
- At least 10 years of work experience in IT with at least 5 years of management experience.
- Solid IT technical and infrastructure background.
- Experience in Retail / Luxury Retail / will be an advantage.
- ITIL/MCSE/ CISSP/ PMP is good to have.

Competency Requirements:

- Curious and a courageous leader.
- Natural influencer with excellent spoken and written communication skills to interact with all levels in the organization.
- Self-organized, able to see the big picture, break complexity and manage inter-dependencies.
- Possess strong leadership and people-management skills.
- Experience in managing Office 365, cloud systems in AWS, Azure and etc.
- Experience in developing and managing digital automation, Chatbot, AI and etc.
- Familiar with systems such as Meraki, SDWAN and MS Power Platform

Richemont #WeCraftTheFuture